Sales Development Representative - Lead

SDR Lead

Location: Pune, Maharashtra (In-office)

Time: US Shift (6PM - 3AM IST)

About ZenTrades AI

ZenTrades AI is building an AI-native operating system for commercial trades businesses like HVAC, plumbing, electrical and fire safety.

Our AI agents handle customer calls, job scheduling, technician dispatch, invoice collection, and operational workflows—helping field service businesses earn more revenue, improve working capital and run more efficiently.

Today, ZenTrades has

• 100+ paying customers across US and Canadian markets
• Customers seeing 100x ROI on their AI Agents
• Strong product-market fit and rapid growth

Role Overview

We're looking for an SDR Lead to own outbound pipeline generation while leading a SDR team. This is a player-coach role—you'll generate qualified opportunities, mentor SDRs, improve outbound processes, and work closely with Account Executives to build a predictable pipeline.

What You'll Do

• Lead, coach and build the SDR team to consistently achieve pipeline targets.
• Own outbound prospecting through calls, emails, and LinkedIn.
• Qualify inbound and outbound leads and book meetings for Account Executives.
• Build and optimize outreach sequences, messaging, and prospecting strategies.
• Track SDR performance, pipeline metrics, and CRM hygiene.
• Partner with Sales, Marketing, and Revenue leadership to improve pipeline generation.

What We're Looking For

• 4+ years of experience in SaaS Sales Development or Business Development.
• Experience leading SDRs.
• Proven track record of exceeding outbound pipeline targets.
• Strong cold calling, email, and LinkedIn prospecting skills.
• Excellent communication and objection-handling skills.
• Experience with CRM and sales engagement tools like Salesforce, HubSpot, Apollo, Outreach, or Salesloft.
• Self-starter who thrives in a fast-paced startup environment.