Sales and Business Development Executive

About the Role

We're looking for a people-person to grow our sales across Goa. Our digital marketing team brings in the leads — your job is to convert them into happy, repeat customers. You'll spend your time talking to professional photographers, businesses, and event planners, understanding what they need, recommending the right products, and making sure every order goes well. You'll also be the voice of the customer inside NVI, passing detailed feedback to our production team so we keep getting better.

Responsibilities

• Contact and follow up with leads provided by our marketing team (calls, WhatsApp, meetings)
• Identify and reach out to potential customers across Goa: photographers, studios, businesses, and event planners
• Understand each customer's requirements and recommend suitable products and solutions
• Prepare quotes, negotiate pricing, and close sales
• Manage your sales pipeline and follow-ups systematically (CRM/Excel)
• Conduct product demos and share samples with prospects
• Handle after-sales support: check in after deliveries, resolve issues quickly, and collect honest, detailed customer feedback
• Relay customer feedback to the production team and track that it's acted on
• Build long-term relationships to grow repeat orders and referrals
• Visit customers and attend local events across Goa as needed

Requirements

• 1–3 years of experience in sales, business development, or customer relations (freshers with strong communication may also apply)
• Excellent spoken communication — English plus Hindi/Konkani/Marathi
• Confident talking to customers in person and on the phone; good listener
• Comfortable with field visits across Goa; knowledge of the local market is a big plus
• Basic computer skills (Excel, email, WhatsApp Business)
• Interest or background in photography, printing, gifting, or events is an advantage (product training provided)

What We Offer

• Hands-on product training — you'll become an expert in personalized print products
• A supportive production and marketing team behind you
• Room to grow as we expand