Sales and Account Manager

Manager – Sales & Account Management

Experience: 6–10 Years

Location: Pune, India

Employment: Full-time

Industry: IT Services / Digital Transformation

Role Purpose

The Manager – Sales & Account Management will be responsible for developing new business opportunities, managing existing client relationships, driving account growth, and achieving revenue targets. The role will work closely with Delivery, Practice Heads, WFM, Finance and leadership teams to ensure successful customer engagement and business growth.

Key Responsibilities

• Manage and grow assigned client accounts.
• Develop strong relationships with client stakeholders, including senior management and CXO-level contacts.
• Identify new business opportunities within existing accounts and through new client acquisition.
• Own sales pipeline, opportunity progression, forecasting and closures.
• Drive upselling and cross-selling of IT services and solutions.
• Understand customer requirements and coordinate with Practice/Delivery teams to develop suitable solutions.
• Manage proposals, RFP/RFQ responses, commercial discussions and negotiations.
• Drive T&M and/or Fixed Cost opportunities from lead generation through closure.
• Ensure achievement of assigned revenue and business-development targets.
• Maintain regular account reviews and identify opportunities, risks and growth areas.
• Coordinate with Delivery teams to ensure customer expectations and commitments are managed effectively.
• Support contract renewals and expansion of existing engagements.
• Maintain accurate CRM and sales reporting.
• Develop market intelligence around customers, competitors and emerging opportunities.
• Travel for client meetings and business-development activities as required.

Required Experience & Skills

• 6–10 years of experience in IT Services Sales / Business Development / Account Management.
• Strong experience in enterprise client acquisition and relationship management.
• Proven experience in generating and closing IT services opportunities.
• Experience with T&M and/or Fixed Cost engagements.
• Strong understanding of technology services and digital transformation.
• Experience in handling proposals, negotiations and commercial discussions.
• Strong communication, presentation and stakeholder-management skills.
• Ability to work independently and manage multiple accounts/opportunities.
• Strong commercial orientation with a clear focus on revenue and account growth.

Preferred Technology Exposure

ServiceNow | Salesforce | Microsoft | BMC | Ivanti | Cloud | Digital Transformation | AI/RPA | ESM/CRM/ERP To proceed further with your candidature, kindly fill out your details using the following application link:

https://forms.office.com/r/BHLcNbgtzJ

Pay: ₹300,000.00 - ₹1,500,000.00 per year

Benefits

• Health insurance
• Provident Fund

Ability to commute/relocate

• Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

• What is your notice period?

Experience

• Account management: 6 years (Required)

Work Location: In person