Resturant manager

Restaurant Operations Manager – ChennaiPosition Summary

We are seeking an experienced and results-driven Restaurant Operations Manager to oversee and optimize all aspects of restaurant operations. The ideal candidate will have a strong background in hospitality management, team leadership, revenue growth, cost control, and operational excellence. This role requires a hands-on leader who can drive business performance while maintaining exceptional guest experiences and consistent operational standards.

Experience Required

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Minimum 5–6 years of experience in restaurant or hospitality operations.

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Proven experience in managing restaurant profitability, team performance, and guest satisfaction.

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Experience in multi-unit operations is an added advantage.

Key ResponsibilitiesOperations Management

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Oversee daily restaurant operations to ensure smooth and efficient functioning.

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Implement and maintain operational SOPs, service standards, and quality controls.

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Ensure consistency in food quality, service delivery, hygiene, and customer experience.

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Monitor operational performance and identify areas for improvement.

Revenue Growth & Business Performance

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Develop and execute strategies to increase sales and revenue.

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Drive guest engagement, repeat business, and customer satisfaction.

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Monitor key business metrics and take corrective actions to achieve targets.

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Support local marketing initiatives and promotional activities.

Cost Control & Inventory Management

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Control food costs, labor costs, and operational expenses.

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Implement measures to reduce wastage and improve profitability.

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Monitor inventory levels and ensure proper stock management.

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Conduct regular audits and variance analysis.

Team Leadership & Training

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Lead, motivate, and develop restaurant teams to achieve operational excellence.

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Manage recruitment, onboarding, training, and retention of employees.

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Conduct regular performance reviews and coaching sessions.

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Build a strong culture of accountability, teamwork, and customer service.

Reporting & Analysis

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Prepare and analyze daily, weekly, and monthly operational reports.

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Track sales, labor costs, food costs, inventory, wastage, and profitability.

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Utilize Microsoft Excel and reporting tools to support business decisions.

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Present performance insights and action plans to management.

Compliance & Quality Assurance

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Ensure compliance with company policies, SOPs, food safety, and hygiene standards.

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Maintain all statutory and regulatory requirements.

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Conduct regular operational audits and corrective action reviews.

Skills & Competencies

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Strong leadership and people management skills.

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Excellent operational planning and execution capabilities.

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Proven ability to increase revenue and improve profitability.

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Strong understanding of cost control and inventory management.

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Proficiency in Microsoft Excel and reporting.

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Excellent problem-solving and decision-making skills.

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Strong communication and interpersonal abilities.

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Ability to work in a fast-paced, customer-focused environment.

Preferred Candidate Profile

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Based in Chennai or willing to relocate.

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Hands-on operational leader with strong business acumen.

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Passionate about hospitality, service excellence, and team development.

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Demonstrated success in driving operational efficiency, reducing wastage, and building high-performing teams.

Key Success Indicators

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Revenue growth and profitability improvement.

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Reduction in food and operational wastage.

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Strong SOP compliance and operational consistency.

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High guest satisfaction scores.

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Effective team retention, training, and development.

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Accurate and timely operational reporting.