Restaurant Captain/Manager

Job Title: Restaurant Captain / F&B Captain – Restaurant & Banquet Company: Hotel Raj Kailash, Pratap Nagar, Jaipur Job Description: Hotel Raj Kailash is looking for a skilled, responsible, and guest-oriented Restaurant Captain to manage daily restaurant operations and banquet services. The candidate must have good knowledge of food and beverage (F&B) operations, restaurant service, staff supervision, guest handling, and party management. Key Responsibilities: * Manage daily restaurant operations and ensure smooth, professional food and beverage service. * Welcome guests, manage seating arrangements, take orders when required, and ensure excellent guest satisfaction. * Supervise waiters, stewards, and service staff, ensuring proper grooming, discipline, and service standards. * Handle banquet parties, birthday celebrations, corporate events, family functions, and other gatherings. * Coordinate banquet arrangements, including table setup, buffet setup, crockery, cutlery, service counters, and staff allocation. * Coordinate with the kitchen team to ensure timely food service, proper presentation, and fulfilment of guest requirements. * Understand à la carte service, buffet service, banquet menus, food presentation, and beverage service. * Coordinate with clients and management regarding event requirements, guest counts, menu arrangements, and special requests. * Monitor food service quality, cleanliness, hygiene, and overall restaurant and banquet presentation. * Handle guest complaints and service issues professionally and find quick solutions. * Ensure proper opening and closing procedures, restaurant readiness, and event preparation. * Monitor service inventory, crockery, cutlery, and other restaurant and banquet equipment. * Coordinate with the kitchen, housekeeping, and management teams for efficient operations. * Help maintain service standards, control wastage, and ensure a positive dining and event experience. Candidate Requirements: * Previous experience as a Restaurant Captain, Restaurant Supervisor, F&B Captain, or Banquet Captain in a hotel or restaurant. * Strong knowledge of restaurant service and banquet party operations. * Ability to independently supervise service staff and manage events. * Good communication, leadership, teamwork, and guest-handling skills. * Professional attitude, neat grooming, and a customer-focused approach. * Willingness to work flexible shifts, including evenings, weekends, and during banquet events. Job Type: Full-time Work Location: Hotel Raj Kailash, Pratap Nagar, Jaipur, Rajasthan. Candidates with experience in both restaurant operations and banquet management will be preferred.