Remote Director, Experience (Product Management)

[Remote] Director, Experience (Product Management)

Company: Ghost

Job Location: Remote (Work from home), India

Employment Type: Full-time

Experience Required: 5 - 8 years

Salary: $45,834$57,268 a year

Note

The job is a remote job and is open to candidates in USA. Ciklum is a custom product engineering company supporting multinational organizations and scaling startups with complex business challenges. The Director, Experience (Product Management) will lead banking and financial services transformation initiatives, bridging strategy and technology while driving product delivery, payment innovation, regulatory compliance, and AI-enabled execution.

Responsibilities

Lead Transformation Initiatives

Own or drive the end-to-end delivery and product lifecycle for complex banking and Financial Services (FS) transformation initiatives

Requirements & Roadmap Management

Act as the primary liaison between business stakeholders, compliance/legal teams, and engineering squads to ensure seamless, high-quality deployment

Payments & Fintech Innovation

Architect or define modern payment workflows (e.g., Real-Time Payments/RTP, FedNow, Interac, ISO 20022 standards, cross-border payments).

Legacy payment gateway experience will be considered a plus

Guide clients or internal teams through the nuances of modern core banking platforms, cloud-native FS architectures, and open banking API frameworks.

Experience working to move from legacy to modern cloud or on prem technologies would be considered a plus

Regulatory Navigation

Ensure all delivery and product discovery methodologies comply with strict US/Canadian regulatory standards (e.g., OCC, Fed, FinCEN, OSFI, FCAC)Supercharge Execution: Actively utilize and experiment with Generative AI and LLM tools to optimize traditional product/delivery artifacts (e.g., writing PRDs, drafting user stories, analyzing data, mapping process flows)Efficiency Champion: Look for opportunities to introduce AI-driven efficiencies into the delivery lifecycle to reduce overhead and accelerate project timelines

Agile by Nature

Used to working with consultants/experience practitioners

Skills

Location

Must be legally authorized to work and based onshore in the United States

Minimum of 58+ years of experience within Management Consulting, Fintechs, or Tier-1/2 Banking institutions

Demonstrable experience leading or contributing significantly to large-scale banking transformation, migration, or greenfield build projects

Deep understanding of Core Banking, Digital Banking, and/or Wealth Management ecosystems

Strong grasp of Payments infrastructure (ACH, Wires, Card rails, Next-Gen/Real-Time payments)Comfortable operating within highly regulated environments, with a strong understanding of risk management, security, and compliance frameworks

Proficiency in modern product/project management suites (e.g., Jira, Confluence, Linear, Miro)Practical, hands-on experience using AI tools (e.g., ChatGPT, Claude, Microsoft Copilot, or specialized PM/Dev AI extensions) to enhance your own daily output and delivery workflows

Strong communication, storytelling, and stakeholder management skillscapable of explaining complex tech to business leaders and complex business needs to engineers

Sales/Pre-sales exposure and acumen is essential

You don't say "that's a project manager's job" or "that's a product manager's job." You care about outcomes and do what it takes to ship high-quality financial software

You know how to balance the slow-moving, risk-averse realities of banking compliance with the fast-moving world of modern tech and AIBenefitsWork alongside top professionals in a friendly, open-door environment

Take on large-scale projects with a global impact and expand your expertise

Internal events (meetups, conferences, workshops)Udemy access

Language courses

Company-paid certifications

Internal mobility opportunities

Healthcare according to the Companys Benefit Plans

Basic Life Insurance according to the Companys Benefit Plans

Short and Long-term disability insurance according to the Companys Benefit Plans

Company Overview

Ciklum is an software development outsourcing company specializing in Client owned software development centers in Eastern Europe. It was founded in 2002, and is headquartered in Kyiv, Kyyiv, UKR, with a workforce of 1hidden_mobile employees. Its website is http://www.ciklum.com. .