Quick Commerce (Key Account Manager)

Company: Toffee Coffee Roasters

Location: Bengaluru

Experience: 1–2 years

Employment Type: Full-time

Toffee Coffee Roasters is a Bengaluru-based specialty coffee brand focused on making high-quality coffee accessible for everyday home consumption. With a vertically integrated roastery and a wide portfolio across roasted coffee, instant coffee, filter coffee, cold brew and coffee pods, TCR sells through its website, marketplaces, quick-commerce platforms and B2B channels.

Toffee Coffee Roasters is hiring a Key Account Manager – Quick Commerce to manage and grow our business across platforms such as Blinkit, Zepto, Swiggy Instamart and BigBasket.

Key Responsibilities

• Own revenue, growth and profitability for quick-commerce accounts.
• Manage relationships with platform category and account teams.
• Drive city, dark-store and SKU expansion.
• Plan inventory, demand forecasts and replenishment.
• Monitor sales, stock availability, fill rates and ageing inventory.
• Plan promotions, platform campaigns and new product launches.
• Negotiate margins, visibility, discounts and commercial terms.
• Track account-level P&L, marketing spends and promotional ROI.
• Coordinate with supply chain, operations, marketing and finance teams.
• Manage reconciliations, claims, deductions and payment follow-ups.

Candidate Requirements

• 1–2 years of experience in quick commerce, e-commerce or key account management.
• Experience managing Blinkit, Zepto, Instamart or BigBasket is preferred.
• Prior experience with an FMCG, food, beverage or D2C brand.
• Strong Excel, analytical, negotiation and stakeholder-management skills.
• Commercially driven with strong ownership of revenue and margins.
• Candidates may share their resume along with current compensation, expected compensation and notice period.