QA Analyst

We are seeking a detail-oriented and proactive QA Analyst to join our rapidly growing InsureTech, IT, and AI-driven organization in Gandhinagar. This role is primarily focused on Quality Assurance, ensuring high system and process quality, along with Business Analysis to support process improvements and requirement gathering. You will play a critical role in validating system functionality, improving operational processes, and bridging the gap between business needs and technical solutions.

Key Responsibilities

• Quality Assurance (70%): Perform thorough QA testing on system features, configurations, and operational workflows. Create, execute, and maintain detailed test cases, test plans, and test scenarios. Validate system outputs and ensure alignment with business requirements and SLAs. Identify, document, and track bugs/defects; work closely with product and engineering teams for resolution. Conduct regression, functional, and UAT testing to ensure system stability and performance. Monitor QA metrics and provide regular reports on defects, trends, and quality improvements. Ensure adherence to QA standards, processes, and best practices across the team.
• Business Analysis (30%): Collaborate with stakeholders to gather, document, and clarify business requirements. Analyze existing workflows and identify gaps, inefficiencies, and improvement opportunities. Support process documentation including SOPs, BRDs, and user stories. Assist in translating business requirements into functional specifications for technical teams. Participate in client discussions and internal meetings to ensure requirements are well understood and implemented. Support UAT by coordinating with stakeholders and validating business use cases.

Qualifications

• Bachelor's degree in computer science or a related field.
• 2-4 years of experience in Playwright Automation QA/testing with some exposure to Business Analysis.
• Strong understanding of QA methodologies, bug tracking tools, and testing frameworks.
• Proficiency in Excel/Google Sheets; knowledge of SQL or BI tools is a plus.
• Strong analytical thinking and problem-solving skills.
• Excellent communication skills with the ability to work across cross-functional teams.
• High attention to detail and ability to manage multiple tasks in a fast-paced environment.

This position requires working 5 days a week with US shift timings, and candidates should be willing to work one weekend per month.