Product Operations Manager

Role - Product Operations Manager

Job Location - Nigeria, Africa

About Us

Spiro is Africa’s largest EV player, accelerating the continent’s shift to electric mobility. We’ve

grown 5× in the last year and are targeting a 100× scale. With four manufacturing facilities

and 1,000+ retail outlets across 10 countries, we pair industrial scale with pan-Africa reach.

The role

Be the vital bridge between Spiro’s field operations and the mobility product team. Launch

every release into live operations across our seven markets, Kenya, Uganda, Rwanda, Benin,

Togo, Nigeria and Cameroon, make ground teams successful with it, and carry evidencebacked

feedback and priorities back to product and tech. Embedded in the market, you

ensure what is shipped becomes what is used. The role reports directly to the CEO and is

field-based, with 50-70% of your time spent in market.

Key Responsibilties

Feature Adoption & Enablement

In-market launches across lead and dealer management, sales, delivery, warehouse and

manufacturing tools; training and local champions in every market; adoption driven until

each feature becomes the default way of working.

Feedback Loop

Structured product feedback from ground teams covering usability, local nuances and

market-specific needs, triaged and prioritised into clear, actionable insights that product and

tech can move on quickly.

Prioritisation with the PCH

A live partnership with the Product Country Head and central product team on what each

market needs next, backed by usage data and field insight, and voiced in roadmap calls.

Adoption Measurement

Adoption and usage metrics for every release; regular scorecards and quantified on-ground

impact so wins are visible and scalable.

Field Intelligence

Market intelligence flowing into product thinking: competitive moves, dealer and customer

behaviour shifts, and emerging needs that shape the roadmap early.

Cross-Market Alignment

Adoption playbooks and learnings carried across all seven markets and extended to each

new one as we expand, so every rollout benefits from what has already worked.

We are looking for -

• 3-5 years of experience in product operations, technology-enabled field operations or
• operations strategy within a high-growth environment.
• A proven track record at the intersection of business operations and technical product
• development, with hands-on use of CRMs, dashboards and workflow tools.
• The ability to learn new systems quickly and articulate them simply; comfortable
• discussing APIs and data flows with engineers, and querying data using SQL.
• Credibility with both field stakeholders and product teams, supported by precise written
• communication across requirements, insights and performance reporting.
• A genuine affinity for field work across dealerships, warehouses and delivery operations,
• with a willingness to travel regularly across markets.
• Professional fluency in English, with French and/or Swahili considered a strong advantage.
• Bachelor’s degree in a quantitative discipline.

Interested candidates with relevant experience and open to explore global opportunitites, please submit your resume for consideration.