Pharmacy Incharge

Job Description - Pharmacy InchargePosition Title : Pharmacy Incharge Department : Retail Pharmacy / Medical Shop Location : Mohan Medical Shop / Branch Location Reporting To : Management / Store Owner / Operations Manager Job Summary : Key Responsibilities:1. Pharmacy Operations Management Supervise the overall daily operations of the pharmacy. Ensure smooth functioning of the pharmacy during working hours. Maintain cleanliness, discipline, and proper arrangement of medicines and shelves. Monitor opening and closing procedures of the store. 2. Medicine Dispensing & Customer Service Oversee accurate dispensing of medicines as per prescription. Ensure correct billing and issue of medicines to customers. Guide staff in handling customer queries regarding medicines and healthcare products. Ensure customer satisfaction through prompt and polite service. 3. Inventory & Stock Management Monitor stock levels of medicines, surgical items, FMCG, and healthcare products. Ensure timely ordering and replenishment of stock. Check near-expiry, expired, and damaged products regularly. Maintain proper storage conditions for medicines, including temperature-sensitive items. Ensure stock rotation (FIFO/FEFO) is followed. 4. Staff Supervision Supervise pharmacists, pharmacy assistants, billing staff, and support staff. Allocate daily duties and monitor staff performance. Train staff on SOPs, billing process, customer handling, and medicine arrangement. Maintain staff discipline, attendance, and shift coordination. 5. Purchase & Vendor Coordination Coordinate with suppliers/distributors for medicine procurement. Verify purchase bills, stock inward entries, and product quantities. Ensure availability of fast-moving and essential medicines. Follow up for pending orders and urgent medicine requirements. 6. Compliance & Documentation Ensure pharmacy operations comply with applicable drug and retail regulations. Maintain prescription records, narcotic/schedule drug records (if applicable), and invoices properly. Ensure valid licenses and required documents are updated and displayed. Support audits, inspections, and documentation checks. 7. Billing & Cash Control Supervise billing accuracy and cash handling procedures. Monitor daily sales, cash collection, UPI/card transactions, and settlement. Verify day-end sales reports and billing records. Coordinate with accounts/management for reporting. 8. Reporting & Performance Monitoring Prepare daily/weekly/monthly sales and stock reports. Report shortages, damages, slow-moving stock, and operational issues to management. Suggest improvements to increase sales and efficiency. Monitor branch targets and support business growth. Required Qualifications : Experience Required : Minimum 2 to 5 years of experience in pharmacy / medical shop operations Experience in team handling, stock management, and store supervision preferred Prior experience as Pharmacy Incharge / Senior Pharmacist / Store Supervisor is an added advantage Pay: ₹10,000.00 - ₹25,000.00 per month Benefits : Health insurance Work Location: In person