owner1

Company Description ZILO is a fashion-tech platform transforming how people in India shop, bringing curated styles from leading fashion brands directly to customers’ homes. The service currently operates across Mumbai, delivering selected looks within 60 minutes and offering free home trials to remove the pressure of store trial rooms and rushed decisions. ZILO focuses on making fashion more personal and intuitive by enabling customers to try multiple styles, keep only what they love, and experience creator-led looks in their own space. By combining speed, thoughtful curation, and convenience, ZILO is redefining fashion from store-led to consumer-led. The platform is built for individuals who value effortless, customized fashion experiences on their own terms.

Role Description The owner1 role at ZILO is a full-time, on-site position based in Delhi, India, responsible for leading overall business operations and strategic growth. The role involves overseeing daily activities across merchandising, logistics, customer experience, and technology to ensure seamless home trial and delivery services. The individual will define and refine the product and brand strategy, work closely with partners and vendors, and manage budgets, performance metrics, and operational efficiencies. Day-to-day responsibilities include guiding cross-functional teams, making data-informed decisions, resolving operational challenges, and identifying new market opportunities. The role also requires building and maintaining key stakeholder relationships, ensuring compliance with local regulations, and representing ZILO’s vision of effortless, consumer-first fashion.

Qualifications

• Experience in business ownership, leadership, or senior management within fashion, retail, e-commerce, or tech-driven consumer businesses.
• Strong skills in strategic planning, business development, and market expansion, with a track record of driving growth and scaling operations.
• Operational management capabilities, including process optimization, logistics coordination, vendor management, and performance tracking.
• Financial acumen, including budgeting, forecasting, cost control, and familiarity with basic accounting and reporting practices.
• Competence in data analysis and decision-making, with the ability to interpret customer insights, operational metrics, and market trends.
• Excellent communication, negotiation, and stakeholder management skills, with the ability to collaborate effectively across diverse teams.
• Comfort with digital tools and platforms, and an understanding of fashion-tech, online retail, and consumer experience design.
• Bachelor’s degree or higher in Business, Management, Fashion Management, or a related field is preferred; entrepreneurial experience is highly valued.
• Ability to work on-site in Delhi, India, with flexibility to travel for business needs and engage directly with teams, partners, and customers.