Noc Engineer I Gurugram

Noc Engineer I Gurugram

Company: Mks

Job Location: India

Employment Type: Not specified

Experience Required: 3 - 6 years

\"A Day in Your Life at MKS

You Will Make an Impact By

Key Responsibilities

Investigate and resolve incidents escalated by Level

Perform advanced diagnostics using logs, configurations, and scripts.

Apply fixes or temporary workarounds to restore services.

Escalate critical or widespread issues to Incident Manager.

Collaborate with application, network, and infrastructure teams during major incidents.

Document troubleshooting steps and resolution details.

Contribute to knowledge base and SOP improvements.

Skills You Bring

Solid knowledge of Windows/Linux OS and networking fundamentals.

Positive knowledge of AWS, Azure, Cloud computing.

Experience with monitoring and ITSM tools.

Ability to analyze logs and troubleshoot application/service issues.

Basic scripting skills (PowerShell, Bash, Python preferred).

Positive communication and problem-solving skills.

Bachelors degree in IT/Computer Science.

36 years of experience in NOC or IT operations. .