Manager - Quality, Training & Special Initiatives (Noida)

Manager - Quality, Training & Special Initiatives (Noida)

Company: WSP in India

Job Location: Noida, Uttar Pradesh, India

Employment Type: Full-time

Job Description

WSP is currently seeking a Manager - Quality, Training & Special Initiatives to support our Strategic Growth Team (SGT), US. The person is responsible for driving quality excellence, capability development, and continuous improvement across the SGT. The role focuses on establishing quality standards, leading training initiatives across all SGT verticals, and driving strategic projects that enhance team effectiveness and deliverable quality.

The position works closely with stakeholders to ensure consistent delivery of high-quality, client-focused work while fostering a culture of learning, operational excellence, and continuous improvement.

This role will be based in the Noida/ Bengaluru office.

Responsibilities

Quality & Content Excellence

Establish and maintain quality standards, review processes, and best practices across SGT deliverables.

Conduct quality reviews and audits of proposals, presentations, resumes, project sheets, and other client-facing content.

Develop quality scorecards, checklists, templates, and SOPs in collaboration with US SGT Stakeholders.

Monitor quality trends and implement improvement initiatives.

Ensure consistency, accuracy, and adherence to editorial standards.

Training & Capability Development

Own the training and capability development strategy across all SGT India. Lead training and capability-building initiatives across all SGT verticals, including Proposals, Graphics, Knowledge Management

Design and deliver onboarding, technical, and career development programs.

Identify skill gaps and develop targeted learning plans.

Create and maintain training materials, playbooks, and knowledge resources.

Facilitate workshops and knowledge-sharing sessions.

Special Initiatives & Continuous Improvement

Lead strategic initiatives focused on process improvement, innovation, automation, and operational excellence.

Drive adoption of best practices, tools, and quality frameworks.

Develop met .