Manager, IT AI

We are excited to announce an opening for Manager, IT AI at American Airlines. Please find below the details of the role and its responsibilities.Skills Required:Python, MLOPS, ML Engineering, Machine Learning Engineering, Pytorch, Tensor Flow, RAG, LLM, AI ModelExperience Range:9 - 12 yearsAbout American Airlines:To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our ITinfrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customebase offer unique opportunities for engineers to solve real-world problems on a grand scale.Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefrontof technological innovation, where every day brings new opportunities to make a meaningful impact.About Tech Hub in India:American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to bestserve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positionsAmerican to deliver industry-leading technology solutions that create a world-class customer experience.What you will do:As noted above, this list is intended to reflect the current job, but additional functions may not be referenced. Management will modify the job or require other tasks to be performed whenever deemed appropriate, observing any legal obligations, including any collective bargaining obligations.Exhibits strong business and leadership skills, deep technology perspective to guide solutions, and strong communication skills to coordinate with Engineers to ensure they understand business needs and objectives, as well as technical requirements of productsCollaborates with Business and IT leadership to execute and communicate organization’s technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholdersCreates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordinglyRemoves roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadershipRemoves squad impediments and emphasizes cross-functional collaboration between rolesProvide input on technology decisions, people management, and product features across all stages of product lifecycleEstablish open lines of communication between engineering squads and IT leadership, and support clear adherence to business requirementsFacilitate and monitor clear Engineer check-ins, sprint deliverables, and open communication toward squads and stakeholdersDrives forward increased technical upskilling across organization with education, programs, and metricsManage Engineer staffing strategy to ensure alignment to Scrum and Agile principles and work closely with Scrum LeadPromote use of industry leading technology trends and continuously assess AA IT needs and areas for improvementManages and leads adoption and migration of new and emerging technologiesLeads, develops, and mentors a high performing engineering team of individuals with a diverse range of technical skills and experiencesExhibits a desire for continuous learning and sharing of new knowledge within the organizationResponsible for the hiring and managing of squad members, including staffing and performance reviews as wellResponsible for budget management and forecastingManages production issues and off-hours support, communication, and coordination, as neededWorks extended hours occasionally, based on the needs of the project and the operationAll you will need for success:Minimum Qualifications - Education & Prior Job Experience:Bachelor’s degree in technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training9+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologiesPreferred Qualifications - Education & Prior Job Experience:Airline industry experience, including engineering / business processes and supporting technologySkills, Licenses & Certifications:Experience with AI/ML frameworks and libraries such as TensorFlow, PyTorch, or KerasExperience implementing MLOps platforms, practices, and tools across the development lifecycleExperience developing and implementing generative-based AI solutions using Large-Language Models (LLMs) (e.g., Open AI GPT, Google Gemini, Llama)Proficiency in Retrieval Augmented Generation (RAG) techniques for generative-based AI models.Experience developing and implementing governance frameworks and controls for responsible AIExperience in cloud platform engineering for AI/MLProven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal directionStrong technical leadership, and extensive experience in Agile methodology-style leadership environmentExcellent communication skills to present to executive management often and emphasize the important intersection of business and technologyProven ability to handle multiple products/work streams and demands efficientlyExperience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situationsExperienced with data analytics ecosystem: data integration, data delivery, data preparation, data discovery, data processing, data storage, data science, machine learning.Aptitude to learn techniques and technologies regarding mathematical modeling, artificial intelligence, and machine learning.Experience in DevOps ADO & GitHub toolchain and technologies.Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environmentLeads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved uponBasic financial skills. Requirements: name: AA Tech Hub India. location: Hyderabad, IN. experience: 9 - 12 years. employmentType: Full-Time. Primary Skills: MLOPS, LLMOPS, Python, Agentic or Agentic AI