Manager – Cha Customs House Agent Chennai (India)

Key Responsibilities

Customs Clearance Management

Oversee end-to-end import/export clearance processes.

Ensure timely filing of Bills of Entry, Shipping Bills, and other statutory documents.

Handle HS code classification, duty calculation, and tariff compliance.

Regulatory Compliance

Ensure adherence to Customs Brokers Licensing Regulations (CBLR).

Liaise with customs officials, port authorities, and government agencies.

Monitor changes in customs laws, trade policies, and tariff structures.

Operational Leadership

Lead and mentor CHA staff, allocating workloads effectively.

Coordinate with freight forwarders, shipping lines, and transporters.

Manage post-clearance activities such as duty drawback claims and audits.

Risk & Efficiency

Minimize clearance delays, demurrage, and detention costs.

Implement process improvements for faster turnaround.

Maintain accuracy in documentation to avoid penalties.

Client & Stakeholder Management

Act as the primary point of contact for clients regarding customs clearance.

Provide advisory support on import/export documentation and compliance.

Build solid relationships with stakeholders to ensure smooth cargo movement.

Required Skills & Competencies

In-depth knowledge of customs regulations, tariff codes, and trade compliance.

Robust expertise in documentation, duty processing, and regulatory filings.

Proficiency in CHA tools, ERP systems, and MS Office.

Excellent leadership, communication, and negotiation skills.

Ability to handle high-pressure situations and resolve clearance bottlenecks.

Qualifications

Graduate/Postgraduate in Commerce, Logistics, or International Trade.

Valid Customs Broker License (mandatory).

Certifications in logistics or supply chain management preferred.

Desired Profile

10+ years of progressive experience in customs clearance and logistics.

Proven track record of managing large-scale import/export operations.

Robust problem-solving skills with focus on compliance and efficiency.

Experience in handling healthcare, pharma, or regulated industry shipments is an added advantage.

Pay: ₹60,000.00 - ₹80,000.00 per month

Benefits

Paid sick time

Provident Fund

Work Location: In person