Loan Officer (Cuddalore)

POSITION DESCRIPTION

JOB TITLE : Loan Officer-Micro Banking

GRADE : DM-I

DEPARTMENT : Micro Banking

LOCATION : Branch

SUB-DEPARTMENT : TYPE OF POSITION : Full time

REPORTS TO : CRM

REPORTING INTO

NA

ROLE PURPOSE & OBJECTIVE

Drive acquisition of new Unsecured loans customers from open market

Identify quality leads from unsecured loans & liabilities customers through assessments by analyzing credit histories and performing financial analysis, ensuring compliance with internal and external regulations

Monitor and manage installment payments and collections of assigned customers

Strengthen existing customer relationships through targeted cross-selling Ujjivans products customer profile & needs

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

5-7 Cr. Loan portfolio

NA

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business/ Financials

Develop and execute strategies to acquire new unsecured loan customers

Collaborate with the liabilities team to cross-sell unsecured loans

Follow up on leads provided by team various channels within defined TAT

Achieve monthly loan disbursement targets through acquisition of new customers and conversion of existing customers

Coordinate with Products & Marketing department to carry out marketing drives at his/her assigned and catchment areas for unsecured loans

Prospect new customers, maintain database of the leads, meet & convert select prospects and manage the relationship thereafter

Attend center meetings to generate leads for Unsecured loans and actively driving conversion of existing borrowing customers into SBL customer

Cross sell other products of Ujjivan and pass quality leads to respective officers/staff

Share customer insights/product related feedback with the Branch Head and Area Manager Microfinance

Provide inputs pertaining to revision of product and credit policies to the respective teams on the basis of geography specific considerations

Customer

Interact with customers in a courteous and professional manner; .