Key Account Manager

Company Description Machine Maker is India’s leading media platform focused on the manufacturing industry, providing insights into the latest trends, updates, and regulations across diverse sectors. The organization is committed to promoting and connecting manufacturing stakeholders to support a stronger, future-ready ecosystem. Through both print and digital channels, Machine Maker delivers accessible information to a wide audience, including SMEs and industry professionals. Aligned with the Make in India movement, the platform highlights success stories, innovations, and market developments that empower Indian manufacturing and encourage collaboration for growth.

Role Description The Key Account Manager role at Machine Maker is a full-time, on-site position based in the Pune/Pimpri-Chinchwad area. This role is responsible for managing and growing relationships with key accounts in the manufacturing and related sectors, ensuring high levels of customer satisfaction and retention. Daily activities include understanding client objectives, proposing tailored media and marketing solutions, coordinating campaigns and projects, and monitoring account performance. The Key Account Manager will collaborate with internal teams to deliver integrated solutions, prepare business proposals, and identify new opportunities within existing accounts to support revenue growth and long-term partnerships.

Qualifications

• Candidates should possess strong Account Management and Key Accounts skills for building, maintaining, and expanding strategic client relationships.
• Candidates should possess solid Analytical Skills to interpret account performance, market trends, and customer data for informed decision-making.
• Candidates should possess proven Customer Service capabilities to respond to client needs, resolve issues, and ensure a positive customer experience.
• Candidates should possess Business Planning skills to develop account plans, set growth targets, and align strategies with organizational objectives.
• Relevant experience in media, publishing, or manufacturing-related industries is beneficial.
• Strong communication and presentation skills, with the ability to engage senior stakeholders and explain solutions clearly.
• Demonstrated ability to work independently, manage multiple accounts, and meet deadlines in a fast-paced environment.
• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.