Key Account Manager – E-commerce (Marketplaces)

Hiring: Key Account Manager (KAM) | Mumbai

Company: Kimirica Lifestyle Pvt. Ltd.

Department: E-commerce / D2C

Reports to: E-commerce / Business Head

Location: Innov8, 5th Floor, Subhash Rd, Navpada, Vile Parle (E), Mumbai - 400057

About Kimirica

Kimirica is a luxury D2C brand across bath & body, skincare, fragrances, home, wellness and gifting.

About the role

This is a full ownership role. You will own the P&L for your assigned marketplace accounts and take end-to-end responsibility for their growth: sales, profitability, visibility, availability and partner relationships. Accounts across platforms such as Amazon, Flipkart, Myntra, Tira, Blinkit, Zepto and others will be assigned based on your experience and the outcome of the interview process.

What you'll do

• Own the P&L for your assigned accounts, with accountability for revenue, margins and profitable growth.
• Manage day-to-day business and relationships with marketplace partners, and resolve issues quickly.
• Drive sales by tracking performance, spotting growth opportunities and executing account plans.
• Manage assortment, catalogue, pricing and promotions so Kimirica products are well positioned and easy to find.
• Keep an eye on inventory, fill rates and replenishment, working with Supply Chain and Operations to reduce stock-outs.
• Plan and run platform campaigns, offers and launches together with the Marketing and E-commerce teams.
• Track GMV, sales, margins, ROAS, conversion and availability, and share regular reports and insights with management.

What we're looking for

• Strong understanding of e-commerce and marketplace business models
• Proven ownership mindset, with experience managing a P&L or taking full accountability for business numbers
• Hands-on experience with marketplaces such as Amazon, Flipkart, Myntra, Tira, Blinkit, Zepto or similar
• Good grasp of category management, assortment, pricing, promotions and platform visibility
• Strong analytical skills, with proficiency in MS Excel and business reporting
• Good negotiation, communication and relationship management skills
• Commercial mindset focused on revenue growth, profitability and execution

Qualifications

• Graduate or postgraduate in Business Administration, Marketing, E-commerce, Retail Management or a related field
• Experience in e-commerce, FMCG, beauty, personal care, lifestyle or D2C is preferred
• Working knowledge of MS Excel, marketplace dashboards and performance analytics