IT PLM Developer Analyst

Job Description

Primary Function of Position

• This position is based in India in Intuitive's Global Capability Center (GCC) and partners directly with the Sunnyvale, US-based PLM team.
• Serves as functional and technical analyst for Medical Device Product Lifecycle Management (PLM) business processes, covering Engineering, Manufacturing, Quality, and Regulatory Affairs.
• Dual mandate: (1) provide ongoing configuration, enhancement, troubleshooting, and production support for the current Agile PLM environment, and (2) contribute to the design, configuration, and development of the next-generation cloud PLM platform.
• The successful candidate will demonstrate strong learning agility, adaptability, and a transformation mindset, with the ability to operate effectively across both legacy and emerging PLM technologies while supporting business continuity and modernization initiatives.
• Responsible for requirements, design, specifications, configuration, development, and integration of PLM and associated IT applications across both the legacy and future-state platforms.
• Works with the broader IT PLM team to document requirements, create specifications, and develop configurations or customizations that implement compliant, best-practice solutions on the current and future platform.

Essential Job Duties

Agile PLM Support & Enhancement (current state)

• Directly participate in the analysis, configuration, development, and implementation of Agile PLM business systems.
• Identify, troubleshoot, and resolve Agile PLM system issues, including debugging system-level code of Agile SDK-based business applications.
• Maintain IT business system integrity: application notes, system upgrades, patches, changes, and user updates.
• Design, develop, and support integrations between Agile PLM and other systems using Agile Content Server (ACS) and Web Services.
• Train super users on new or modified system configurations as they affect business processes.

PLM Modernization & Cloud Migration (future-state)

• Support data migration, mapping, and validation activities as part of the transition from Agile PLM to Oracle Cloud PLM / Windchill (or comparable platform), including EBOM/MBOM, document, and change-record migration.
• Participate in requirements analysis, solution design, and configuration of the target cloud PLM platform, working alongside Sunnyvale-based architects and business analysts.
• Design, build, and support integrations between the new PLM platform and upstream/downstream systems (ERP, MES, QMS, LMS) using modern REST/SOAP APIs and integration middleware.
• Contribute to cutover planning, parallel-run validation, and post go-live stabilization support.

General Analysis, Delivery & AI-Enabled Productivity

• Lead major-to-medium projects with ownership and energy.
• Conduct analysis of system and functional specifications and configuration, then develop appropriate documentation.
• Write specification documents for development and other efforts; develop conversion and system implementation plans.
• Apply AI-assisted development tools (e.g., GitHub Copilot, Claude Code, or similar) to accelerate scripting, code review, and documentation authoring, with appropriate human review and validation.
• Use AI/automation techniques to support data migration quality checks (e.g., anomaly detection in legacy data extracts, automated reconciliation reporting) and to streamline repetitive configuration or testing tasks.
• Explore opportunities to apply intelligent document processing or workflow automation to PLM-adjacent business processes (e.g., change request triage, specification drafting support), in partnership with the broader IT team.

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