International BPO Hiring | Voice Process

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

🚀 We're Hiring | International Voice Support Executive | UK Telecom Process

📍 Work Location: Bengaluru

🕒 Shift: Rotational Shifts & Rotational Week Offs

🚕 Benefits: Two-Way Cab Facility (Pickup & Drop)

💰 Incentives: Attractive Performance-Based Incentives based on Upselling Performance

Job Responsibilities

✅ Handle customer interactions through inbound voice support

✅ Resolve customer queries efficiently and professionally

✅ Deliver an exceptional customer experience

✅ Identify upselling opportunities and promote relevant products/services

✅ Meet quality, productivity, and sales performance targets

✅ Accurately document customer interactions

Eligibility Criteria

✔️ 10th Pass, 12th Pass, Diploma Holders, and Graduates can apply

✔️ Freshers and Experienced candidates are welcome

✔️ Fluent verbal communication in English is mandatory

✔️ Basic computer knowledge and typing skills required

✔️ Flexible to work in rotational shifts and rotational week offs

❌ Postgraduate Freshers are not eligible

❌ B.E./B.Tech Freshers are not eligible

Why Join Us?

✨ Two-Way Cab Services

✨ Performance-Based Incentives Through Upselling

✨ Excellent Career Growth Opportunities

✨ International Work Exposure

✨ Dynamic and Supportive Work Environment

HR Contact

👩 💼 Muhila

Office Location

Firstsource Solutions Limited

Unit-202, 2nd Floor, Block A, Brigade Tech Gardens

Brigade Properties Private Limited, Brookefields, Kundalahalli

Whitefield, Marathahalli, Bengaluru, Bengaluru Urban

Karnataka - 560037

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