Inside Sales Associate

Job Summary

As an Inside Sales Associate at Swipe, you will be the voice of our company. You are the first point of

contact for potential customers, responsible for demonstrating the value of our product and driving

our growth engine. You will be instrumental in converting leads into loyal users, managing the entire

initial customer journey from first call to successful onboarding.

What you will do

• Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring

presentations to meet specific customer needs and address queries effectively.

• Initiate inbound calls to identify potential customers from leads, implementing follow-up procedures to

nurture leads and convert them into active customers.

• Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales

to product utilization.

• Maintain detailed records of all sales activities, customer feedback, queries, and interactions using

CRM tools for accurate and up-to-date information.

• Report customer feedback, suggestions, and market insights for continuous improvement.

What we’re looking for

• Experience: You have prior experience of 6 months to 2 Years (internship or full-time) in sales

or business development.

• Exceptional Communicator: You possess excellent communication and presentation skills,

with the confidence to clearly and effectively demonstrate products to potential customers.

• Strong Interpersonal Skills: You are a natural relationship-builder, capable of managing

interactions with empathy and professionalism.

• Goal-Oriented: You are driven by targets and motivated by the challenge of converting leads.

into successful customers.

• Must be fluent in Hindi.