Inbound Travel Consultant (Vadodara)

Company Overview

All 4Season is a premium travel and lifestyle company specializing in luxury holidays, customized vacations, flight bookings, visa assistance, cruises, corporate travel, and curated travel experiences. As a one-stop travel solution, we are committed to delivering personalized service, exceptional hospitality, and memorable journeys for every client.

We are looking for a passionate and customer-focused Domestic Holiday Consultant who enjoys creating unforgettable travel experiences and has a strong understanding of India's diverse destinations.

Position Summary

The Domestic Holiday Consultant will be responsible for end-to-end holiday consultation, itinerary planning, package costing, destination recommendations, sales conversion, and post-booking support for domestic leisure travel.

Key ResponsibilitiesHoliday Consultation & Sales

• Understand clients' travel preferences, budget, interests, and expectations.
• Recommend suitable domestic destinations, resorts, experiences, and holiday packages.
• Convert travel enquiries into confirmed bookings through effective consultation and relationship building.
• Achieve individual sales and revenue targets.
• Upsell premium hotels, experiences, transfers, sightseeing, insurance, and additional travel services.

Holiday Planning

• Design customized FIT (Free Independent Traveller) holiday packages.
• Prepare attractive quotations and detailed travel proposals.
• Create personalized itineraries based on customer requirements.
• Suggest luxury stays, boutique resorts, wildlife tours, adventure holidays, honeymoon packages, family vacations, pilgrimage tours, group tours, and weekend getaways.

Reservations & Operations

• Coordinate hotel bookings, transfers, sightseeing, transportation, activities, and other travel arrangements.
• Liaise with hotels, DMCs, transport providers, and local vendors to ensure smooth operations.
• Negotiate competitive pricing while maintaining service quality.
• Ensure all bookings are accurately processed within timelines.

Customer Experience

• Deliver exceptional customer service before, during, and after travel.
• Resolve customer concerns professionally and efficiently.
• Maintain long-term client relationships to encourage repeat business and referrals.
• Ensure every client enjoys a seamless luxury travel experience.

Documentation

• Prepare travel vouchers, itineraries, invoices, confirmations, and travel documents.
• Maintain accurate customer records in CRM/software.
• Ensure complete documentation and booking compliance.

Market Knowledge

• Stay updated on domestic destinations, tourism trends, seasonal offers, airline policies, hotel products, and travel regulations.
• Identify emerging destinations and create cutting-edge holiday experiences.
• Participate in destination training and supplier product updates.

Required Skills

• Strong destination knowledge across India.
• Excellent communication and presentation skills.
• Sales-oriented mindset with strong negotiation abilities.
• Expertise in itinerary planning and holiday package creation.
• Ability to prepare professional quotations and package costing.
• Customer relationship management skills.
• Vendor coordination and negotiation.
• Problem-solving and conflict resolution.
• Attention to detail and time management.
• Ability to work under deadlines and manage multiple enquiries simultaneously.

Preferred Qualifications

• Graduate in Tourism, Hospitality, Travel Management, Business Administration, or a related field.
• 1-5 years of experience in Domestic Holidays, Leisure Travel, Tour Operations, or Holiday Sales.
• Experience with travel CRM, reservation systems, or travel management software.
• Familiarity with hotel contracting, DMCs, and destination management.
• Passion for travel with excellent knowledge of Indian destinations.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

• Leave encashment
• Provident Fund

Work Location: In person