Human Resources Business Manager

Business HR Manager

About CarTrends

CarTrends Auto Parts Pvt. Ltd. is one of India's fastest-growing automotive aftermarket companies. We are building much more than a spare parts business—we are building a technology-driven automotive ecosystem consisting of retail stores, warehouses, B2B distribution, private label products, e-commerce, workshops, and AI-enabled operations.

We are looking for a Business HR Manager who understands that HR is not about attendance and paperwork—it is about building high-performing teams, improving productivity, developing leaders, and helping scale the business.

Purpose of the Role

To build an organization where people perform at their highest level while ensuring all HR systems, business processes, compliance, culture, and operations support CarTrends' long-term growth.

This role acts as the bridge between leadership and employees.

Key ResponsibilitiesBusiness Partnering

• Work directly with the Founder and leadership team.
• Understand business goals and convert them into people strategies.
• Improve departmental productivity.
• Identify manpower gaps before they become problems.
• Participate in monthly business reviews.
• Help departments achieve operational KPIs.

Organization Development

• Design organization structures.
• Define KRAs and KPIs.
• Create succession plans.
• Develop future leaders.
• Build career progression frameworks.
• Create performance dashboards.

Performance Management

• Drive quarterly performance reviews.
• Manage PIP processes.
• Coach department heads on performance improvement.
• Build accountability systems.
• Identify high performers and future leaders.

HR Operations

• Complete employee lifecycle management.
• Onboarding and induction.
• Attendance and leave management.
• Payroll coordination.
• HRMS administration.
• Exit management.
• Employee documentation.
• Policy implementation.
• Compliance coordination.

Culture & Engagement

• Build a high-performance culture.
• Conduct town halls.
• Drive employee engagement initiatives.
• Resolve employee grievances.
• Improve retention.
• Promote continuous learning.

Process Improvement

• Create SOPs across departments.
• Standardize workflows.
• Improve efficiency using automation and AI.
• Build HR dashboards and reports.

Compliance

• Labour law compliance.
• PF & ESI coordination.
• Shops & Establishment compliance.
• POSH implementation.
• Statutory documentation.

Leadership Development

• Coach managers.
• Develop first-time leaders.
• Conduct management training.
• Identify skill gaps.
• Build internal leadership pipelines.

Must Have Skills

• Strong business acumen.
• Excellent communication.
• High ownership mindset.
• Leadership development experience.
• Conflict resolution.
• HR analytics.
• Performance management.
• HRMS knowledge.
• Labour law understanding.
• Process building.
• Recruitment strategy understanding.
• Emotional intelligence.
• Strong execution ability.

Preferred Experience

• 6–10 years in HR Business Partner or Business HR roles.
• Experience in retail, manufacturing, automotive, distribution, logistics, or fast-growing startups.
• Experience scaling teams beyond 100 employees.

KPIs

• Employee retention.
• Hiring plan achievement.
• Performance review completion.
• Time to productivity for new hires.
• Leadership bench strength.
• Employee engagement score.
• HR compliance score.
• Attrition reduction.
• Training completion.
• Department productivity improvement.

Success Looks Like

Within 12 months, CarTrends has structured teams, accountable managers, strong internal leadership, efficient HR operations, and a performance-driven culture that supports rapid business growth.