HR Lead

Job Title: HR Lead

Location: Coimbatore - Work from Office

Job Type: Full-time

Work Week: 5 days a week

Experience Required: 4-5 years

Department: Human Resources

Industry Context: E-Commerce, Custom Printing & Displays

About Backdropsource

Backdropsource is a global e-commerce brand providing custom backdrops, exhibition displays, event branding solutions, and visual communication products to customers across multiple markets.

Our teams work across sales, marketing, design, customer support, operations, production, and technology in a fast-paced and collaborative environment.

Role Overview

We are looking for a people-focused, business-aligned, and growth-oriented HR Lead.

The HR Lead will work closely with business leaders, department heads, managers, and employees to strengthen recruitment, performance management, employee engagement, and overall HR practices.

This role requires a hands-on HR professional who can manage daily HR operations while acting as a trusted business partner. The ideal candidate should be able to build strong relationships, handle employee matters professionally, and support a positive, accountable, and high-performance workplace.

Key ResponsibilitiesTalent Acquisition and Workforce Planning

• Manage end-to-end recruitment for assigned departments, including sourcing, screening, interview coordination, offer management, and onboarding.
• Partner with department heads to understand manpower requirements and define job roles and candidate requirements.
• Prepare practical hiring plans based on business requirements.
• Improve the overall candidate experience throughout the recruitment process.
• Monitor recruitment turnaround time, quality of hire, and offer-to-joining conversion.
• Maintain visibility and accurate updates on open positions and candidate interview stages.

Performance Management

• Coordinate employee goal-setting and performance review cycles.
• Manage probation reviews and confirmation processes.
• Support performance improvement plans and employee development discussions.
• Guide managers in providing clear and objective performance feedback.
• Ensure performance conversations and decisions are properly documented.
• Track employee performance trends and follow up on agreed actions with managers and employees.

Employee Engagement and Culture

• Plan and execute employee engagement activities, recognition programmes, employee surveys, town halls, and team-building initiatives.
• Collect and analyse employee feedback and participation data.
• Recommend practical improvements to employee experience and retention.
• Promote Backdropsource values through clear communication, inclusive practices, and consistent employee engagement.

HR Business Partnering and Employee Relations

• Act as a trusted HR point of contact for employees and managers across assigned business teams.
• Support conflict resolution, grievance handling, disciplinary processes, attendance concerns, and policy interpretation.
• Handle sensitive employee matters with fairness, maturity, confidentiality, and discretion.
• Coach managers on employee-related decisions, team effectiveness, employee morale, and change management.
• Work closely with business leaders to translate business priorities into practical HR actions.

HR Operations

• Support employee documentation, attendance, leave management, onboarding, confirmation, transfers, and exit processes.
• Maintain accurate employee records, recruitment trackers, HR dashboards, and periodic reports.
• Provide HR reports and hiring updates for leadership review.
• Support the development and implementation of HR policies, SOPs, and internal communication.
• Ensure HR policies and procedures are consistently followed across teams.
• Coordinate statutory and organisational compliance requirements with payroll, finance, and external partners.
• Participate in HR projects related to employee retention, learning and development, succession planning, and process improvement.

Required Qualifications and Experience

• 4-5 years of progressive HR experience.
• Previous experience as an HR Executive, Senior HR Executive, HR Generalist, HR Business Partner, HR Lead, or People Operations professional.
• Demonstrated experience in recruitment, performance management, employee engagement, and employee relations.
• Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, or a related discipline.
• Working knowledge of HR policies, employee documentation, performance management processes, and applicable employment practices.
• Experience supporting cross-functional teams in a fast-paced organisation.
• Experience in e-commerce, manufacturing, retail, creative, printing, or service-based organisations will be an advantage.

Key Skills and Competencies

• Strong recruitment and talent acquisition skills.
• Effective HR business partnering capabilities.
• Clear, confident, and professional communication.
• Strong interpersonal and employee relationship management skills.
• Sound judgement, fairness, maturity, and confidentiality.
• Strong ownership, organisation, and follow-through.
• Ability to maintain accurate HR documentation and trackers.
• Comfortable working with HR metrics, reports, dashboards, and data.
• Calm and solution-focused approach to employee concerns and workplace conflicts.
• Ability to manage multiple HR priorities in a fast-paced environment.

What Success Looks Like

• Critical positions are filled with capable candidates within agreed timelines.
• Hiring managers receive clear and dependable recruitment updates.
• Candidate interview stages and hiring progress are accurately tracked.
• Managers receive timely HR guidance and complete employee-related actions on time.
• Performance management and employee engagement processes are structured, consistent, and properly documented.
• Employee concerns are handled fairly, confidentially, and within appropriate timelines.
• HR data and insights support stronger employee retention, productivity, and workplace experience.

This opportunity is ideal for an HR professional who enjoys combining hands-on HR execution with meaningful business partnership.

Backdropsource is committed to building a respectful, inclusive, and performance-driven workplace.

Pay: ₹500,000.00 - ₹800,000.00 per year

Work Location: In person