Franchise Operations & Marketing Manager

📢 Company Description

Mr. Sandwich is well known growing café chain in India, opened their first out-let in Lucknow (UP)early 2017. We understand the need and taste of customers and prepare food keeping all healthy factors in mind.

Mr. Sandwich is a new concept gourmet sandwich delivery / take-away café venue that offers high quality European style sandwiches made fresh with a focus on hygienic preparation and also offer cool ambience.

Proffering health in every pack, Mr. Sandwich proffers the most scrumptious sandwiches paired along with diverse sauces and beverages like coffee or shakes, with a diverse range of pastas and pizzas, thus displaying a complete array of offerings under one roof.

🧭 Role Overview

We’re seeking a dynamic and driven Marketing & Franchise Operations Manager to lead the expansion of Mr. Sandwich® across Karnataka. This role combines strategic marketing, franchise acquisition, and operational coordination. You’ll be the face of the brand for potential franchisees—presenting, persuading, and onboarding them—while also ensuring smooth logistics and outlet performance.

🎯 Key Responsibilities

Franchise Marketing & Acquisition

• Identify and nurture leads interested in Mr. Sandwich® franchise opportunities
• Conduct in-person presentations and brand walkthroughs across Karnataka
• Explain brand value, operational model, and ROI to prospective partners
• Convert qualified leads into signed franchise agreements
• Maintain CRM records and follow-up pipelines

Operations & Logistics

• Coordinate raw material supply chain from central kitchen to outlets
• Monitor inventory levels, vendor performance, and delivery timelines
• Resolve operational bottlenecks and ensure outlet readiness
• Liaise with internal teams for branding, menu updates, and compliance

Outlet Coordination

• Serve as the primary point of contact for all Mr. Sandwich® outlets in Karnataka
• Ensure brand consistency, hygiene standards, and customer experience
• Support outlet managers with training, marketing campaigns, and feedback loops
• Conduct regular site visits and performance reviews

🧠 Skills & Qualifications

• Bachelor’s degree in marketing, Business, or related field
• 3+ years' experience in franchise development, F&B marketing, or retail operations
• Fluent in Kannada and English (spoken and written)
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Familiarity with CRM tools (Zoho, HubSpot, Salesforce preferred)
• Strong presentation, negotiation, and interpersonal skills
• Willingness to travel extensively across Karnataka

🚀 What We Offer

• Competitive salary + performance incentives
• Travel allowance and mobile reimbursement
• Opportunity to shape a legacy brand in food and enrichment
• Direct mentorship from ViCentra LLP founders
• Fast-track growth into regional leadership roles