Entry-Level NOC/SOC Support Analyst

About Us

At LinearStack , we are building one of the most innovative cybersecurity service operations in the region. Our India operations play a vital role in delivering 24x7 monitoring and support across mission-critical infrastructure and security systems. This is your opportunity to be part of a forward-thinking team focused on operational excellence, learning, and customer-first values.

About the Role

We are looking for an enthusiastic and dependable Entry-Level NOC/SOC Support Analyst to join our on-site team in ChandigarhMohali. This position is suited for individuals at the early stages of their IT or cybersecurity careers, with a passion for monitoring, troubleshooting, and continuous learning.

As part of a rostered shift, you will be responsible for monitoring and managing both NOC (Network Operations Centre) and SOC (Security Operations Centre) support queues ensuring timely responses, accurate escalation, and clear communication.

Key Responsibilities

Monitor networks, systems, and security alerts using various NOC and SOC platforms. Respond to and triage incidents raised in the support queue (network/system/security-related). Perform initial investigation and analysis of events to determine severity and priority. Escalate incidents according to predefined workflows and procedures. Conduct basic troubleshooting on infrastructure or endpoint issues before escalation. Maintain accurate and detailed incident documentation in the ticketing system. Run scheduled infrastructure and security health checks and log observations. Coordinate with internal and external stakeholders during incident resolution. Follow shift handover procedures to ensure continuity. Participate in the 24x7 rotating roster (including nights, weekends, and holidays).

Requirements

A degree/diploma in Information Technology, Computer Science, Cybersecurity, or a related field. Basic understanding of: Networking (TCP/IP, LAN/WAN, DNS, firewalls, etc.) Operating systems (Windows/Linux basics) Cybersecurity fundamentals (threats, vulnerabilities, malware types) Clear written and verbal communication skills. Excellent problem-solving and team collaboration abilities. Willingness to work on-site and in a rotating 24x7 shift pattern.

Preferred Qualifications

Exposure to monitoring, EDR or SIEM tools. Familiarity with ticketing systems like ServiceNow, Jira, or similar. Entry-level certifications such as CompTIA Security+, CCNA, or equivalent (desirable but not mandatory).

What We Offer

Hands-on exposure to both network and security operations. Clear career growth path with mentorship and learning support. Opportunity to work with cutting-edge cybersecurity and infrastructure technologies. A supportive team culture focused on professional development.

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skills About Us

At LinearStack , we are building one of the most innovative cybersecurity service operations in the region. Our India operations play a vital role in delivering 24x7 monitoring and support across mission-critical infrastructure and security systems. This is your opportunity to be part of a forward-thinking team focused on operational excellence, learning, and customer-first values.

About the Role

We are looking for an enthusiastic and dependable Entry-Level NOC/SOC Support Analyst to join our on-site team in ChandigarhMohali. This position is suited for individuals at the early stages of their IT or cybersecurity careers, with a passion for monitoring, troubleshooting, and continuous learning.

As part of a rostered shift, you will be responsible for monitoring and managing both NOC (Network Operations Centre) and SOC (Security Operations Centre) support queues ensuring timely responses, accurate escalation, and clear communication.

Key Responsibilities

Monitor networks, systems, and security alerts using various NOC and SOC platforms. Respond to and triage incidents raised in the support queue (network/system/security-related). Perform initial investigation and analysis of events to determine severity and priority. Escalate incidents according to predefined workflows and procedures. Conduct basic troubleshooting on infrastructure or endpoint issues before escalation. Maintain accurate and detailed incident documentation in the ticketing system. Run scheduled infrastructure and security health checks and log observations. Coordina