E-commerce Operation Manager (Product based)

We're Hiring | E-commerce Operations Manager

Location: Pune, Maharashtra (Work from Office)

Company: Very Much Indian

Employment Type: Full-time

About Very Much Indian

Very Much Indian is a Shark Tank-funded, Silk Mark-certified handloom saree brand dedicated to preserving India's weaving heritage and supporting 4,000+ artisans.

We are looking for a detail-oriented and experienced E-commerce Operations Manager to manage our day-to-day online business operations, streamline processes, and ensure an exceptional customer experience.

Key Responsibilities

• Manage end-to-end e-commerce operations, from order placement to successful delivery.
• Oversee Shopify operations, product listings, inventory updates, pricing, and website coordination.
• Manage order processing, fulfilment, shipping, returns, exchanges, and RTO.
• Coordinate with warehouse, logistics, customer support, and marketing teams.
• Monitor inventory accuracy, stock availability, and dispatch timelines.
• Track daily sales, order fulfilment, cancellations, and operational KPIs.
• Manage courier partners and resolve delivery-related escalations.
• Identify operational gaps and implement process improvements.
• Prepare daily, weekly, and monthly MIS reports.
• Ensure smooth execution of festive sales, campaigns, and high-volume order periods.

Requirements

• 3–5 years of experience in e-commerce operations, preferably in fashion, apparel, lifestyle, or D2C brands.
• Hands-on experience with Shopify or similar e-commerce platforms.
• Strong understanding of order management, inventory, logistics, and fulfilment.
• Proficiency in Excel/Google Sheets and MIS reporting.
• Experience coordinating with courier aggregators and warehouse teams.
• Strong problem-solving, analytical, and team-management skills.
• Ability to handle high order volumes and work in a fast-paced environment.

Why Join Us?

Be part of a growing Indian handloom brand where operational excellence directly supports traditional craftsmanship and artisan livelihoods.