Director SRE

Company Description MPS Limited is an AI-first knowledge company that operates across the entire knowledge value chain, from creation and validation to distribution and learning. The company builds and runs systems and intelligence that make knowledge workflows faster, safer, and more effective for publishers, universities, enterprises, and learners. With over five decades of experience, in-house AI developed by 200+ engineers, and integrated content and platform capabilities, MPS serves more than 1,100 customers across research, education, and corporate learning. Over 3,200 colleagues in nine countries support these solutions, underpinned by rigorous quality, information security, and AI management standards including ISO/IEC 42001:2023, ISO 9001, and ISO/IEC 27001. More information about how MPS is shaping the future of discovery and learning is available at www.mpslimited.com.

Role Description The Director SRE role at MPS Limited is a full-time, on-site position based in Noida. This role oversees Site Reliability Engineering for critical platforms and services, ensuring high availability, performance, scalability, and resilience across MPS’s AI-driven and content delivery systems. The Director leads and mentors SRE teams, defines reliability and observability standards, and drives automation of deployment, monitoring, incident response, and capacity management. Daily responsibilities include collaborating with engineering, product, and infrastructure teams to design reliable architectures, reviewing and optimizing SLIs/SLOs, guiding root cause analyses, and implementing long-term reliability improvements. The Director also establishes best practices for change management, security and compliance alignment, and continuous improvement of SRE processes to support MPS’s global customers.

Qualifications

• Strong background in Site Reliability Engineering, DevOps, and large-scale distributed systems, with experience leading reliability for mission-critical platforms.
• Proficiency with cloud infrastructure (e.g., AWS, Azure, GCP), containerization and orchestration (e.g., Docker, Kubernetes), and infrastructure-as-code tools (e.g., Terraform, Ansible).
• Hands-on expertise in monitoring, logging, and observability solutions (e.g., Prometheus, Grafana, ELK/EFK, Datadog, New Relic) and defining SLIs, SLOs, and error budgets.
• Experience with CI/CD pipelines, automated testing, and deployment tools (e.g., Jenkins, GitLab CI, GitHub Actions), and strong skills in scripting or programming (e.g., Python, Go, Bash).
• Proven ability to lead incident management, run post-incident reviews, and drive root cause analysis and remediation across cross-functional teams.
• Deep understanding of security, compliance, and risk management in cloud and on-prem environments