Director Of Infrastructure

A Director of Infrastructure leads the and operations teams responsible for an organization's networks, servers, cloud platforms, data centers, and end-user computing environments. They set technical strategy, own capital and operating budgets, drive vendor relationships, and are ultimately accountable when the infrastructure that runs the business goes down or when it scales to meet a new demand without incident.

Define and own the multi-year infrastructure strategy covering on-premises, cloud, and hybrid environments aligned to business objectives

• Lead and develop teams of infrastructure engineers, systems administrators, network engineers, and operations staff across multiple disciplines
• Own the infrastructure capital and operating budget forecast spend, manage vendor contracts, and defend variances to the CFO and CTO
• Drive cloud architecture and migration programs, establishing governance, cost controls, and platform standards across AWS, Azure, or GCP
• Partner with security leadership to ensure infrastructure design meets zero-trust, compliance, and hardening requirements
• Oversee the disaster recovery and business continuity programs, including annual tabletop exercises and documented RTO/RPO commitments
• Manage major vendor relationships hardware OEMs, cloud providers, co-location facilities, and managed service partners
• Establish and report on infrastructure SLAs, uptime metrics, and capacity utilization dashboards for executive and board-level audiences
• Lead the incident management process for P1 and P2 outages, including post-incident reviews and long-term remediation tracking
• Evaluate and approve architectural decisions, including technology refreshes, platform consolidations, and new tooling investments

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