Devops Support Engineer (Bengaluru)

Interested candidates kindly help with below details and share their updated CV to Total Experience: Relevant experience in Devops support: Current Company: Current CTC: Expected CTC: Notice Period: Current Location: Offer in Hand (CTC- If any): Fine to work in 24/7 shift (Y/N): Reason of Change: Experience required : 3-8 yrs Skills required : Azure Devops support engineer , Linux, Kafka, Confluent , Messaging system, shell scripting/Bash; Postgtress Work mode : In office (24/7 rotational shift) Location : Hyderabad & Bangalore Notice period : only immediate to 30 days joiners JD Overview 1) Messaging system. Kafka/confluent 2) Azure kubernetes services 3) Azure Job Title Tier 1 & 2 Application Production Support Specialist Job Summary We are seeking a technically solid and self-sufficient Tier 1 & 2 Application Production Support Specialist to provide 24x7 support for critical enterprise integration, messaging, and event-driven applications. This is not a pure monitoring or escalation role. The ideal candidate is expected to independently identify root causes, apply fixes, and resolve the majority of incidents without Tier 2 involvement. Tier 2 is engaged only for complex or architectural issues that go beyond Tier 1 resolution scope. The candidate must have solid working knowledge of the full technology stack and the ability to triage, diagnose, and remediate issues end-to-end. Key Responsibilities - Provide 24x7 support for incidents, alerts, and operational issues with a strong bias towards independent identification and resolution. - Triage and diagnose incidents using logs, monitoring dashboards, and platform knowledge; resolve issues directly without defaulting to escalation. - Engage Tier 2 only when incidents involve architectural complexity, infrastructure-level failures, or changes beyond Tier 1 resolution authority. - Support client-submitted iTrack incident tickets and maintain end-to-end ticket ownership inc