DevOps / QA Application Support Engineer

Key Responsibilities

• Build, maintain, and optimize CI/CD pipelines using Jenkins or Tekton.
• Manage containerized application deployments using Docker and OpenShift.
• Configure and maintain Nginx for application routing, security, and traffic management.
• Manage application artifacts and dependencies using JFrog Artifactory.
• Support source control, branching, and release workflows using Git / Bitbucket.
• Perform QA validation, regression testing, and release verification.
• Provide production support, incident triage, troubleshooting, and root cause analysis (RCA).
• Monitor application environments and contribute to reliability and production-readiness improvements.
• Automate repetitive deployment, testing, monitoring, and support activities.
• Collaborate with development, QA, and operations teams to ensure smooth releases.
• Contribute to AI-assisted automation for testing, monitoring, log analysis, and application support workflows.

Required Skills

• 3–5 years of experience in DevOps, QA, Application Support, or a related role.
• Hands-on experience with:
• Docker
• OpenShift
• Nginx
• JFrog Artifactory
• Jenkins or Tekton
• Git / Bitbucket
• Good understanding of CI/CD pipelines and release management.
• Experience supporting application environments and production releases.
• Strong troubleshooting, debugging, and problem-solving skills.
• Good understanding of incident management and root cause analysis.
• Ability to work effectively with cross-functional teams.

Preferred Skills

• Exposure to Agentic AI / AI-driven automation.
• Experience using LLMs for test automation, log analysis, troubleshooting, or support tooling.
• Familiarity with monitoring and alerting tools.
• Understanding of application performance and production-readiness practices.
• Experience automating QA, deployment, or support workflows.

Education

• B.Tech / B.E. / M.Tech in Computer Science, Information Technology, Electronics, or a related discipline.