Deputy City Head -EdTech

About the Role

Experience - 4 to 7 Years

The Deputy City Head will play a key role in ensuring smooth city-level academic and operational execution. The position requires strong coordination between teachers, academic teams, operations, sales, parents, and management, with a focus on improving learning outcomes and service quality.

Key Responsibilities

• Curriculum Planning & Academic Operations
• Support the development and implementation of city-level curriculum plans.
• Ensure curriculum alignment with students' learning requirements, academic levels, and learning objectives.
• Prepare academic calendars, lesson plans, learning schedules, and assessment frameworks.
• Work with teachers to ensure effective curriculum implementation.
• Monitor student learning progress and recommend academic interventions wherever required.
• Continuously identify opportunities to improve teaching methodologies and learning outcomes.
• Teacher Training & Development
• Plan and conduct teacher training and induction programs.
• Develop training modules related to teaching methodology, classroom management, student engagement, and lesson planning.
• Conduct regular teacher orientation and refresher training sessions.
• Monitor teacher performance through feedback, observations, student progress, and parent feedback.
• Identify training requirements and create individual/team development plans.
• Build a strong and professionally trained tutor/teacher network in Bangalore.
• LMS Management & Implementation
• Manage and ensure effective utilization of the Learning Management System (LMS).
• Coordinate LMS onboarding and training for teachers and relevant team members.
• Ensure timely uploading and updating of learning materials, assignments, assessments, and student progress.
• Monitor LMS usage and adoption across teachers and students.
• Coordinate with the technology/product team for LMS-related issues and improvements.
• Generate and analyse LMS reports to track academic engagement and performance.
• Teacher & Parent Coordination
• Act as a key point of coordination between teachers, parents, students, and internal teams.
• Address teacher-related operational and academic concerns.
• Support resolution of parent/student escalations.
• Ensure timely communication and follow-up on academic and service-related matters.
• Maintain strong relationships with teachers and key stakeholders.
• City Operations & Coordination
• Support the City Head in managing day-to-day Bangalore operations.
• Coordinate with Sales, HR, Recruitment, Academic, Operations, and Customer Success teams.
• Ensure smooth allocation and onboarding of teachers based on student requirements.
• Track ongoing classes, teacher availability, student requirements, and operational issues.
• Ensure timely execution of city-level initiatives and management directives.
• Performance Monitoring & MIS
• Track key academic and operational KPIs.
• Monitor teacher performance, student retention, class continuity, parent feedback, and academic progress.
• Prepare regular MIS reports and performance updates for the City Head and management.
• Analyse data and identify areas requiring improvement.
• Support the City Head in implementing corrective and improvement measures.

Key Skills & Competencies

• Strong understanding of curriculum planning and academic operations
• Experience in teacher training and development
• Hands-on experience with LMS / EdTech platforms
• Excellent coordination and stakeholder-management skills
• Strong communication and interpersonal skills
• Good analytical and problem-solving abilities
• Ability to manage multiple priorities and teams
• Strong knowledge of MS Excel / Google Sheets and MIS reporting
• Ability to work in a fast-paced, target-driven environment
• Experience in Education / EdTech / Home Tutoring will be preferred

Candidate Profile

• Passionate about education and improving learning outcomes
• An effective team coordinator and people manager
• Strong in academic planning and execution
• Comfortable working with teachers, parents, students, and internal teams
• Technology-friendly and capable of driving LMS adoption
• Highly organised and detail-oriented
• Proactive, accountable, and execution-focused

Willing to travel within Bangalore when require