Data Scientist Bengaluru (India)

Role Summary We are seeking an experienced Data Scientist to help develop and deploy enterprise-scale AI and machine learning solutions that improve operational efficiency, service resilience and customer outcomes. You will work closely with software engineers, SREs, product managers, platform teams and business stakeholders to identify prospects, build predictive models, evaluate AI solutions and take products from concept through to production. The ideal candidate combines robust technical expertise with commercial awareness and the ability to translate complex data into actionable insights and measurable business value. What You'll Be Doing AI & Machine Learning Solutions Design, build and deploy machine learning models to solve operational and business challenges. Develop predictive analytics capabilities focused on incident prevention, service health, operational risk and customer experience. Support the development of Generative AI applications leveraging LLMs, retrieval systems and agentic workflows. Evaluate emerging AI technologies and recommend practical applications across the organisation. Data Science & Analytics Perform advanced statistical analysis and modelling across large-scale operational and engineering datasets. Develop feature engineering, experimentation and model evaluation frameworks. Create insights and recommendations that drive decision making for senior stakeholders. Build and maintain reproducible data science workflows and pipelines. Product Delivery Partner with engineering and product teams to transition solutions from proof-of-concept into production. Define success metrics and measurement frameworks for AI products. Support model monitoring, governance and continuous improvement activities. Contribute to AI product roadmaps and prioritisation discussions. Collaboration & Innovation Work with subject matter experts from Engineering, Operations, Service Management and Product organisations. Com