Data Analyst, Vessel Performance and Analytics

Are you passionate about turning data into insights, solving complex problems, and building smarter ways of working? Join our team and play a key role in developing data-driven solutions that help improve operational performance and support the shipping industry's journey toward a more sustainable future.

This is an exciting opportunity to work with analytics, automation, AI-powered technologies, and business-critical applications while collaborating with experienced professionals across global teams.

Job Roles and Responsibilities

• Maintain and ensure the reliable day-to-day operation, upkeep, and continuous improvement of the Data Analysis Tool (DAT).
• Enhance existing DAT functionalities and develop new analytical features based on operational requirements.
• Prepare Freshdesk analyses, dashboards, and statistics to support workload monitoring, trend identification, and process improvement.
• Independently test new developments reported as completed by the DevOps team and document results, gaps, defects, and follow-up requirements.
• Learn the vessel performance analyst workflow and support in offline reports for ENC clients.
• Identify repetitive manual activities across department and support the design, development, testing, and implementation of suitable automations.

Minimum Qualifications

• Bachelor's degree in Data Science, Computer Science, Information Technology, Engineering, Statistics, or a related field.
• Hands-on experience, internships, academic projects, or professional exposure in data analysis, analytics, application support, or automation.
• Strong proficiency in Power BI or similar business intelligence and data visualization tools.
• Ability to perform structured software testing and clearly document findings, defects, and recommendations.
• Strong analytical thinking and problem-solving skills with a keen attention to detail.

Nice to Have

• Experience with Freshdesk Analytics or customer support reporting platforms.
• Knowledge of AI, Machine Learning, Large Language Models (LLMs), Process Automation, or Generative AI tools.
• Exposure to maritime technology, vessel performance analysis, or shipping operations.
• Familiarity with SQL, data modeling, reporting, or workflow automation tools.

Who You Are

• Curious and eager to learn new technologies
• Analytical and data-driven in your approach
• Detail-oriented with excellent organizational skills
• Comfortable working independently and collaborating with global teams
• Flexible and adaptable when working across different time zones
• Passionate about innovation, automation, and continuous improvement

Why Join Us?

• Work on meaningful projects with real business impact
• Learn and grow with a highly skilled global team
• Explore cutting-edge technologies, including AI and automation
• Contribute to the digital transformation and decarbonization of the shipping industry
• Competitive compensation and development opportunities