Customer Support Telecalling Executive

We are looking for a Telecalling Executive to join our team at Jfsi Jetfly Service India Private Limited. The role offers ₹14,500 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to CSA. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities

• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Telecalling Executive job

Please go through the FAQs to get all answers related to the given Customer Support Telecalling Executive job

Can freshers or experienced candidates apply for this Customer Support Telecalling Executive role?

Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Telecalling Executive role.

How much can you earn in this position?

Ans : You can earn between ₹14,500-₹20,000 per month in this Customer Support Telecalling Executive position.

What shift and timings does this job follow?

Ans : This Customer Support Telecalling Executive job follows a Day shift.

Do you need to visit the office for this job?

Ans : Yes, candidates need to visit the office and work from the location in Ansari Colony, Bokaro.

How many vacancies are there for this Customer Support Telecalling Executive job?

Ans : There are 15 vacancies for this Customer Support Telecalling Executive role.

Is this job open for all genders?

Ans : Yes, this Customer Support Telecalling Executive job is open for both male and female candidates.

What is the job location for this position?

Ans : The job location for this Customer Support Telecalling Executive position is Ansari Colony, Bokaro.

What makes this Customer Support Telecalling Executive job a good opportunity?

Ans : This Customer Support Telecalling Executive job is a good opportunity as it offers a salary between ₹14,500-₹20,000 per month. This is a Full Time job and has 15 openings.