Customer Support Executive Singaperumal Koil (India)

Job Title: Customer Support Executive

Company: Geni Homes Private Limited

Location: Singa Perumal Koil

Job Type: Full-time

Salary: ₹22,000 – ₹28,000 per month + Attractive Incentives

Job Summary

GENI HOMES is looking for a dynamic and customer-focused Customer Support Executive with 1–3 years of experience to join our team. The candidate will handle inbound and outbound calls, generate leads, schedule site visits, follow up with prospective customers, and support the sales team in converting leads into customers.

Key Responsibilities

Contact new and existing customers through inbound and outbound calls

Explain GENI HOMES projects, including villas, plots, and construction services

Understand customer requirements and recommend suitable property solutions

Schedule and confirm customer site visit appointments

Follow up with leads regularly to maximize conversions

Handle customer queries and provide accurate project information

Update customer details and lead status in the CRM system

Coordinate with the Sales and Site Teams for customer requirements

Share project details, brochures, pricing, and offers through WhatsApp, SMS, or email

Achieve daily calling and follow-up targets while maintaining excellent customer service

Requirements

1–3 years of experience in customer support, telecalling, or a related role preferred

Insurance industry experience preferred

Excellent communication and customer handling skills

Experience in customer follow-up and lead conversion

Basic computer and CRM knowledge

Target-oriented with a positive attitude

Ability to work independently and as part of a team

Immediate joiners preferred

Perks

Attractive Salary + Performance-Based Incentives

Career Growth Prospects

Supportive Work Environment

Career development

Experience: 1–3 years (Preferred)

Education: Any Degree

Language: Tamil (Required), English (Preferred)

Job Type: Full-time

Salary: ₹20,000 – ₹30,000 per month + Attractive Incentives

Contact Person: HR – +91-XXXXXXXXXX

Pay: ₹22,000.00 - ₹28,000.00 per month

Pay: ₹22,000.00 - ₹28,000.00 per month

Work Location: In person