CSA (Customer Service Associate)

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock

Customer Service

• To counsel the patients /customers on health, the reaction of medicines
• To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information
• Handle cash in billing counter as and when required

Benefits

• ESI

-EPFO

-Gratuity

• Leave encashment
• Insurance

Work Location - RS Puram,Puliyakkulam,Edayarpalayam,Thadagam,KK Pudur

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person