Cloud Systems Administrator (Bengaluru)

Cloud Systems Administrator (Bengaluru)

Company: Shift

Job Location: Bengaluru, Karnataka, India

Employment Type: Full-time

Who is Shift

At Shift, were business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. Thats why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. Weve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. Youll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

Main Responsibilities/Duties

Incident and Change Management: Participate in incident and change management processes, including logging incidents, tracking their resolution, and communicating changes to relevant stakeholders.

User Support and Troubleshooting: Provide comprehensive support to internal operations and technical stakeholders, ensuring seamless workflow, excellent user experience and rapid remediation.

Access Control and Identity Management: Manage user identities, permissions, and access controls within cloud environments.

Infrastructure Enhancement: Improve and maintain the local network and office infrastructure to support our dynamic environment.

System Maintenance and Updates: Regularly perform system maintenance tasks, including applying patches, updates, and upgrades to cloud-based software and infrastructure.

Employee Lifecycle Management: Manage the onboarding and offboarding processes, ensuring a smooth transition for employees.

Collaborative Projects: Work closely with experts in Data, DevSecOps, and Security to achieve project goals and drive innovation.

Cloud SaaS Administration: Oversee and optimize cloud SaaS envi .