Client Services Account Manager

Client Servicing Manager / Account Manager – Digital Marketing

Location: Indiranagar, Bengaluru

Company: Adze Studio

Job Type: Full-time | Work from Office

About the Role

Adze Studio is looking for an experienced Client Servicing Manager / Account Manager to manage client relationships and ensure the successful execution of digital marketing campaigns. The ideal candidate should have experience in a Digital Marketing Agency, excellent communication skills, and the ability to coordinate with multiple teams while delivering exceptional client service.

Key Responsibilities

• Manage end-to-end client servicing and act as the primary point of contact.
• Build and maintain strong client relationships.
• Understand client business goals and recommend effective digital marketing solutions.
• Coordinate with Creative, Content, Performance Marketing, SEO, Social Media, and Tech teams to ensure timely project delivery.
• Monitor campaign performance and present reports, insights, and recommendations.
• Conduct regular client meetings and review campaign progress.
• Handle client queries, feedback, and escalations professionally.
• Identify opportunities for upselling, cross-selling, and account growth.
• Ensure projects are delivered within agreed timelines and scope.
• Maintain accurate project updates and client communication.

Requirements

• 2–5 years of experience in Client Servicing, Account Management, or Digital Marketing Agency.
• Strong understanding of Digital Marketing, Social Media Marketing, Performance Marketing, SEO, Branding, and Content Marketing.
• Excellent communication, presentation, and relationship management skills.
• Ability to manage multiple client accounts simultaneously.
• Strong problem-solving, coordination, and stakeholder management skills.
• Proficiency in MS Office, Google Workspace, and project management tools.
• Experience with Google Analytics, Meta Ads Manager, CRM tools, or similar platforms is an added advantage.
• Self-motivated, organized, and able to thrive in a fast-paced agency environment.

What We Offer

• Competitive salary with performance-based growth.
• Opportunity to work with leading brands across multiple industries.
• Exposure to Branding, Social Media, Performance Marketing, and Digital Strategy.
• Career growth in a fast-growing Digital Marketing Agency.
• Collaborative and professional work environment.

Experience

• Client Servicing / Account Management: 2–5 years (Preferred)
• Digital Marketing Agency experience is highly preferred.

Work Location

In Person – Indiranagar, Bengaluru

Pay: ₹40,000.00 - ₹90,000.00 per month

Application Question(s)

• Have you managed multiple client accounts simultaneously?
• Are you experienced in client communication, stakeholder management, and handling escalations
• Are you comfortable coordinating with Creative, Content, SEO, Performance Marketing, and Development teams?

Experience

• Digital marketing: 1 year (Required)
• Client services: 2 years (Required)

Language

• English (Required)

Work Location: In person