Business Development & Operations Manager

Business Development & Operations Manager

Location: Malappuram, Kerala

Employment Type: Full-Time

Hansaf Group is a diversified business group operating in Travel & Tourism, Logistics, Courier & Delivery Services, and IT Solutions. We are looking for an ambitious, results-driven professional to help lead our next phase of growth.

Position Overview

We are seeking a highly motivated Business Development & Operations Manager who can drive sales, develop strategic partnerships, improve operations, and lead a growing team. This is a hands-on leadership role suited for someone who enjoys building businesses rather than simply managing existing operations.

Key Responsibilities - Business Development

• Generate new B2B and corporate clients.
• Develop partnerships for travel, logistics, courier, and IT services.
• Meet monthly sales and revenue targets.
• Conduct client meetings, presentations, and negotiations.
• Build long-term relationships with key customers.

Operations Management

• Oversee daily operations across business divisions.
• Improve efficiency, service quality, and customer satisfaction.
• Monitor KPIs and implement performance improvements.
• Coordinate with suppliers, vendors, and service partners.

Team Leadership

• Lead, mentor, and motivate staff.
• Set individual and team performance targets.
• Conduct regular review meetings and performance evaluations.
• Support recruitment and onboarding of new employees.

Marketing & Growth

• Work closely with the marketing team on campaigns and lead generation.
• Identify new business opportunities and market trends.
• Recommend new services and expansion strategies.

Reporting

• Prepare weekly and monthly business performance reports.
• Monitor sales pipeline, operational performance, and customer feedback.
• Ensure adherence to company policies and standard operating procedures.

Requirements

• Bachelor's degree in Business, Marketing, Management, or a related field.
• Minimum 4–7 years of experience in business development, sales, or operations.
• Experience in one or more of the following industries is preferred:
• Travel & Tourism
• Logistics & Freight
• Courier & Delivery Services
• IT or Digital Services
• Strong leadership and people management skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in CRM systems and Microsoft Office/Google Workspace.
• Valid driving licence and willingness to travel for client meetings.

What We Are Looking For

We value candidates who are

• Entrepreneurial and growth-oriented.
• Hands-on and willing to lead by example.
• Strong problem-solvers with a commercial mindset.
• Ethical, accountable, and committed to delivering results.

Compensation

• Competitive salary based on experience.
• Attractive performance-based incentives.
• Career progression into a senior leadership role.
• Opportunity to work across multiple fast-growing business sectors.

Preferred Age: 28–40 years.

Pay: ₹18,000.00 - ₹45,000.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person