Business Analyst / Program Manager

Business Analyst / Program Manager

Company: Tata 1mg

Job Location: Gurugram, Haryana, India

Employment Type: Full-time

Experience Required: 0 - 2 years

Salary: 6L12L a year

Batch: 2023/2024/2025/2026.

About the role

Join the eDiagnostics Growth team at Tata 1mg Labs as a Business Analyst / Program Manager focused on driving growth

Partner with P&L and cross-functional teams to unlock and execute the next phase of expansion

Own business problems end-to-end, from hypothesis to implementation and measurement

What you'll work on

Analyse the full growth funnel to spot new opportunities in customer acquisition and conversion

Develop strategies to increase repeat purchases and cross-sell value in the retention phase

Build and test growth hypotheses using structured analytical frameworks

Write SQL queries and build Excel models to extract insights from large datasets

Design and monitor city and channel-level performance dashboards tracking Orders, AOV, CAC, Conversion Rate and Attach Rate

Translate analytical findings into concrete, well-scoped initiatives with assigned owners and measurable success criteria

Collaborate with Product, Technology, Marketing, Operations, Data/BI and Category teams to execute recommendations

What we're looking for

02 years of experience solving data-driven business problems (internships included)

Fluent in SQL with confidence to work independently on complex datasets

Advanced proficiency in Excel and strong quantitative problem-solving ability

Solid grasp of unit economics fundamentals: CAC, LTV, AOV and Contribution Margin

Sharp business instinct and ability to structure ambiguous problems

Drive and ownership to take initiatives from conception through completionClear communication style whether presenting to execution teams or senior leadership

Comfort operating in uncertain environments and defining problems from first principles

Undergraduate degree

Good to have

Python or Pandas experience

Tableau or similar BI platform expertise

Background in Consumer Internet, Healthcare, Diagnostics or Pharmacy sectors

Note: This role is focused on growth strategy and business impact, not pure reporting or analytics. .