Business Analyst

Job Summary

We are looking for a detail-oriented and analytical Business Analyst with 2-3 years of experience in business requirement analysis, process documentation, and software solution implementation. The ideal candidate will act as a key link between clients, the software development team, and third-party stakeholders to understand business needs, translate them into functional specifications, and ensure successful project delivery.

Key Responsibilities

• Requirement Gathering & Analysis: Conduct client meetings and calls to gather, understand, analyze, and document business requirements and project objectives.
• Business Process Analysis: Analyze existing business processes, identify gaps, and recommend suitable software solutions to improve operational efficiency.
• Functional Documentation: Translate business requirements into functional specifications, process flows, and Software Requirement Specifications (SRS).
• Client Coordination: Act as the primary liaison between clients, the software engineering team, and third-party stakeholders throughout the software development lifecycle.
• SRS Preparation & Sign-off: Prepare detailed SRS documents, validate requirements with clients, and obtain formal approval before development.
• Stakeholder Management: Interact with client stakeholders, including senior management, to understand business workflows, challenges, and expectations.
• Development Team Collaboration: Work closely with software developers and engineering teams to communicate requirements, clarify functional queries, and ensure alignment with client expectations.
• Project Coordination: Monitor requirement-related activities, track clarifications, and support timely delivery of software solutions in line with agreed specifications.
• Implementation & Training: Support software implementation at client premises, coordinate user training, and assist clients during solution deployment and adoption.
• Documentation & Communication: Maintain accurate project documentation and communicate requirements, updates, and functional changes effectively to all stakeholders.

Requirements

Required Skills & Qualifications

• 2-3years of experience in Business Analysis, preferably in a software development or IT solutions environment.
• Strong understanding of requirement gathering, business process analysis, and functional specification documentation.
• Experience in preparing Software Requirement Specifications (SRS) and coordinating client sign-offs.
• Excellent verbal and written communication skills, with the ability to interact confidently with clients and senior management.
• Strong analytical, problem-solving, and documentation skills.
• Ability to understand business workflows and translate business needs into clear functional requirements.
• Good stakeholder management, interpersonal, and coordination skills.
• Ability to work independently as well as collaboratively within cross-functional teams.
• Willingness to travel to client premises for implementation, training, or project-related activities, as required.

Preferred Competencies

• Client-facing experience in software implementation projects.
• Knowledge of the Software Development Life Cycle (SDLC).
• Familiarity with Agile methodologies and project management practices.
• Experience in preparing process flow diagrams, use cases, and functional requirement documents.

Key Success Factors

• Accurate and comprehensive requirement documentation.
• Effective communication between clients and technical teams.
• Timely completion of requirement analysis and client sign-offs.
• Successful implementation and adoption of software solutions.
• High client satisfaction and minimal requirement-related rework.