Associate Relationship Manager - Affluent_AFFLUENT_0832_1288_1095412

Description

Role

• Handling personalized service requests of Affluent customers.
• Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment.
• Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.
• Managing complaints of Affluent customers and ensuring their resolution within TAT
• Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations

Job Requirement

• Excellent written and oral communication skills· Developing and maintaining banking relationships with a select group of high net worth customers· Excellent communication skills with customer service orientation· Courteous and polite· Good Knowledge of Microsoft Excel· Understanding of banking norms and processes.