Assistant Store Manager - IJS

Overview

The Assistant Store Manager plays a crucial role in supporting the overall store operations and ensuring a seamless customer experience. They are responsible for assisting the Store Manager in day-to-day activities, managing staff, and ensuring that the store meets its financial goals.Key Responsibilities:

• Assist the Store Manager in overseeing daily store operations
• Supervise and motivate staff to achieve sales targets
• Manage inventory levels and conduct regular stock checks
• Provide exceptional customer service and resolve escalated issues
• Assist in recruiting, training, and scheduling staff
• Implement visual merchandising standards
• Ensure compliance with company policies and procedures
• Conduct performance evaluations and provide feedback to staff
• Assist in creating and implementing sales and promotional strategies
• Handle cash management and daily banking procedures
• Assist in analyzing sales data and preparing reports
• Maintain a clean and organized store environment
• Handle escalated customer complaints and provide solutions
• Assist in conducting staff meetings and training sessions
• Stay updated on industry trends and product knowledge

Required Qualifications

• 2+ years of retail management experience
• Proven leadership and team management skills
• Exceptional communication and interpersonal abilities
• Strong problem-solving and decision-making skills
• Knowledge of inventory management and stock control
• Ability to work in a fast-paced and dynamic environment
• Proficiency in using POS systems and MS Office applications
• Flexibility to work varying shifts, including weekends and holidays
• Ability to lift and carry items up to 50 lbs
• High school diploma or equivalent; Bachelor's degree is a plus
• Understanding of sales targets and KPIs
• Knowledge of merchandising and visual presentation techniques
• Familiarity with retail laws, regulations, and standards
• Proactive and results-driven mindset
• Ability to multitask and prioritize tasks effectively