AM/Manager - Sales (KAM – Ecommerce)

About the Role

Purpose of the Job. To ensure smooth working of all the front-end operations related to Ecommerce accounts servicing and relationship management in order to generate and grow business revenue.

Responsibilities

• BUSINESS OPERATIONS & MANAGEMENT: Liaison with supply chain and account operations team to drive business efficiency parameters- In stock and fill rates.
• Commercial Hygiene: Ensure smooth cash flow by collecting payments on time and quarterly reconciliation with the help of commercial team.
• Claims Management: Ensure claims are within budget and settled with commercial team on month level.
• STRATEGIC LEADERSHIP: All TOT’s, agreements to be negotiated, discussed and closed with help of relevant team members.
• Spearheading the Top-to-Top alignment with the accounts.
• Formulating the business strategy and roadmap for each account and planning and executing the strategic interventions.
• JBP planning and 30-60-90 reviews with accounts.

Qualifications

Preferred Candidates: Must have: 3+ years of experience of handling the key accounts in a FMCG company.

Required Skills

KAM Accounts: Leading accounts (Zepto, Blinkitt, Swigyy Instamart, Amazon etc).