AI/ML Engineer

Role Overview: We are seeking a highly skilled AI/ML

Engineer to lead the development, scaling, and productionization of our

advanced AI Agent ecosystem. In this role, you will be responsible for

orchestrating multi-agent LLM systems and developing machine learning models to

analyze complex clinical data for our maternal-care platform.

You will directly oversee and mature three critical

intelligent agents: Agent 1 production billing reconciliation and payer

eligibility), Agent 2 navigation automation), and Agent 3 clinical

pattern recognition executing against an 11K+ escalation corpus).

Key Responsibilities

• Agent Orchestration: Design, build, and optimize multi-agent workflows using TypeScript/Node.js to call enterprise LLM APIs.
• ML Pattern Recognition: Develop and train specialized Python-based machine learning pipelines to ingest and detect anomalies, trends, and risk indicators within an 11K+ clinical escalation corpus.
• Agent Lifecycle Management: Maintain and iteratively improve Agent 1 (cross-reconciliation across PCM/BHI/RPM/CCM), advance Agent 2 through its deployment phases, and mature Agent 3 from build to production readiness.
• Data Pipeline Integration: Work closely with the data engineering team to process structured and unstructured data via Snowflake (Snowpark / Python APIs) and ensure data compliance with HIPAA standards for handling Protected Health Information (PHI).
• System Performance & Evaluation: Establish strict evaluation frameworks (evals) for LLM outputs to guarantee clinical safety, accuracy, and mitigation of hallucinations in triage recommendation queues.

Requirements

Required Technical Skills & Qualifications

• Languages: Advanced proficiency in Python (for ML data science workloads) and TypeScript / Node.js (for backend orchestration and API integration).
• AI/LLM Frameworks: Strong experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex, or LangGraph) and commercial/open-source LLM APIs.
• Machine Learning NLP: Deep understanding of Natural Language Processing (NLP), text embedding generation, vector databases, and pattern-recognition techniques applied to unstructured text datasets.
• Data Stack: Hands-on experience with Snowflake and Snowpark using Python APIs.
• Healthcare Domain (Highly Preferred): Familiarity with US healthcare compliance, HIPAA data privacy requirements, and navigating clinical nomenclature.