Administrative Assistant

Digivarsity is looking for an organized, detail-oriented, and dependable Administrative Assistant to support daily operations and ensure the smooth execution of administrative activities. The successful candidate will assist with documentation, data entry, scheduling, email correspondence, record management, and coordination between teams.

This role requires someone who is comfortable working with digital tools, handling multiple tasks, maintaining accurate records, and communicating professionally with students, colleagues, and other stakeholders.

Key Responsibilities

• Provide administrative and operational support to the team on a daily basis.
• Manage emails, telephone calls, and routine correspondence, ensuring timely responses and proper follow-up.
• Prepare, update, and maintain documents, spreadsheets, reports, and digital records.
• Enter and verify information in company databases and internal tracking systems.
• Schedule meetings, coordinate appointments, and maintain calendars where required.
• Organize electronic files and ensure that documents are properly stored and easily accessible.
• Assist with student or customer enquiries and direct requests to the appropriate department.
• Follow up on pending tasks, documentation, and requests to ensure timely completion.
• Coordinate with internal teams to support day-to-day operational activities.
• Maintain confidentiality when handling student information and other sensitive company records.
• Assist with preparing reports, tracking task progress, and updating administrative records.
• Perform other administrative duties as assigned by the reporting manager.

Qualifications and Skills

• Bachelor's degree or diploma in Business Administration, Commerce, Office Management, or a related field.
• Previous experience in administration, office support, customer service, or a similar role is preferred.
• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook.
• Familiarity with Google Workspace and online collaboration tools.
• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Professional email etiquette and interpersonal skills.
• Ability to work independently and collaboratively in a team.
• Willingness to learn new systems and follow established procedures.