Account Manager – Smb Sales (Panchkula)

Job Summary We are seeking a results-driven Account Manager – SMB Sales to manage and grow relationships with small and medium-sized business (SMB) clients. This role requires a strong consultative approach, focusing on understanding client needs, delivering tailored solutions, and driving revenue growth through upselling and cross-selling. The Account Manager will also manage the full sales cycle, from lead generation to closure, while ensuring client satisfaction and long-term retention. Key Responsibilities - Build and nurture robust relationships with SMB customers, serving as a trusted business advisor and primary point of contact. - Understand customer requirements, identify business challenges, and recommend tailored Apple and technology solutions to drive business outcomes. - Drive revenue growth through proactive account management, including upselling, cross-selling, and expansion opportunities within existing accounts. - Manage the end-to-end sales cycle, from prospecting and solution positioning to negotiation, closure, and post-sales engagement. - Collaborate with internal sales, pre-sales, operations, and support teams to ensure seamless solution delivery and exceptional customer experience. - Stay informed on market trends, competitor activities, and emerging technologies to effectively position products and services. - Represent the organization at customer meetings, industry events, trade shows, and networking forums to generate new business opportunities. - Maintain accurate sales forecasts, pipeline updates, and performance reports, providing actionable insights to management. - Adhere to company sales processes, policies, and compliance requirements while maintaining high standards of professionalism and integrity. Qualifications & Experience - Bachelor’s degree in Sales, Marketing, Business Administration, or equivalent work experience. - 2–3 years of proven experience in SMB account management, consultative selling, or B2B sales. - Demonstra