Account Manager

Company Description Aamby Valley City is a meticulously planned township developed by Sahara India Pariwar in the Pune district of Maharashtra, India. Spread over 10,600 acres of hilly terrain, it features three large man-made lakes, including one that is 1.5 km in length, and a PGA-standard 18-hole golf course. The city is accessible by road from nearby urban centers such as Lonavala, Pune, and Mumbai, and also has its own airstrip connecting it by air to Mumbai. Known as a trendsetter in urban planning, environmental design, and landscape architecture, Aamby Valley City was master planned by Gruen - Bobby Mukherji & Associates in 2003. The township offers a distinctive blend of natural surroundings and modern infrastructure, creating a premium living and leisure environment.

Role Description The Account Manager is a full-time, on-site role based in Pune, responsible for managing and growing relationships with individual and corporate clients associated with Aamby Valley City. On a day-to-day basis, this role handles client inquiries, coordinates services and amenities, oversees contract renewals, and ensures a high level of client satisfaction. The Account Manager tracks account performance, prepares reports, and collaborates with internal teams such as operations, finance, and marketing to address client needs and resolve issues promptly. This position also involves identifying opportunities for upselling and cross-selling, supporting client onboarding, and maintaining accurate records of client interactions and agreements. The role requires consistent on-site presence to engage directly with clients and stakeholders and to represent the township’s standards of service.

Qualifications

• Strong client relationship management skills, including stakeholder engagement and customer service.
• Experience in account management, sales support, or business development within hospitality, real estate, or related sectors.
• Proficiency in communication, negotiation, and presentation, with the ability to explain services and terms clearly.
• Solid organizational and time-management skills for handling multiple accounts, documentation, and follow-ups.
• Comfort with basic digital tools and CRM or account-tracking systems to manage client data and reporting.
• Bachelor’s degree in Business, Management, Hospitality, Marketing, or a related field, or equivalent practical experience.
• Ability to work on-site in Pune, adapt to a dynamic environment, and collaborate effectively with cross-functional teams.
• Prior experience working in townships, resorts, real estate developments, or premium lifestyle projects is an advantage.