Walk-in || Financial Analyst - US Voice process

Job tittle- Financial Analyst -Voice process

Job description

Note- This is a night shift job and we are looking for immediately available candidates.

Required Skills

• Fluency in English
• Freshers are welcome
• Minimum 1 year of experience in internatiional voice process is required

Role & responsibilities

• This is a full-time on-site role for a Global Customer Support located in Gurugram
• Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat.
• Address customer concerns, resolve problems, and ensure customer satisfaction.
• Handle customer complaints professionally and escalate issues when necessary.
• Communicate effectively with customers, colleagues, and other departments within the organization.
• Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

Perks and benefits

• Night meal
• Both side cabs for Gurugram, South Delhi, West delhi candidates.
• Group medical insurance